Kettering Network Home Care: Waterbrook Stephen K MD

I've been with KHC for nearly 2 years. For about a year I had great care but that was because of the nurses and therapists who knew how to navigate around the road blocks this company puts in the way of not only their patients, but also their best workers. Now, I've moved, and also switched insurance. Because of Medicare, they have to discharge me every time, then start me over as a new patient. Apparently, they give their staff no history of the patient, even for a move or change of insurance discharge. So, not one of my new caretakers knew that I am a continuing patient with KHC and that I am not supposed to have strange men in my home, due to PTSD. Today... read full review

I initially got about aid right after extensive foot surgery. The bath aid did not help me get in and did not help me get out and when I was sitting down she said that her phone needed charged after a half of an hour of me falling trying to get the blow dryer and trying to get the brush thinking that she left she was at my door half hour later for me to sign her phone so she could get paid as I said prior I didn't even know she was there she was waiting in her car. I have had no orders for dressing changes for shower chair for bedside commode really for anything I did all of my orders myself and PT wants to come on 6:00 p.m. every Sunday and I guess I can't... read full review

My husband had several nurses and they did okay with his sacrial wound change but when it came to his colostomy bag change they all fell off either that night or within 2/3 days. I have to give a good rating to the physical therapist Stacy. She was a blessing Our experience was not good so we dismissed their service