Have had numerous no hot water issues becoming more frequent with tankless water heater. Unable to contact original plumber for help, unit is 1.5 years old. Called Duncan just moments before their office closed, and I was reassured by a wonderful staff member (owners wife)that a visit would be the very next day. Josh (owner) and his son arrived on time to assess. Josh immediately identified 2 issues of improper installation regarding piping and valves for Natural Gas. Hearing my story, Josh not only located and called the original installation plumber but made arrangements for that plumber to return to my home for proper repairs the next day. Then.....Josh took the time... read full review
August 2024
Just used Duncan plumbing for the first time for a faucet replacement .They were awesome! From the first call to the office to Zach the plumber who came out . Very reasonable and so glad I found a great family company that I know if I have issues will take good care of us .
August 2024
Duncan Plumbing recently tied in and ran a gas line for a stove, plus a valve for future hot water tank, at my house. I couldn't be happier with the job Josh did. The communication from quoting, pulling permits, scheduling service times and inspections was astounding from both Jessie and Josh. Josh went above and beyond to ensure the job was done right, timely and with minimal impact to my schedule. I will being using Duncan in the future and would recommend them to anyone.
Have had numerous no hot water issues becoming more frequent with tankless water heater. Unable to contact original plumber for help, unit is 1.5 years old. Called Duncan just moments before their office closed, and I was reassured by a wonderful staff member (owners wife)that a visit would be the very next day. Josh (owner) and his son arrived on time to assess. Josh immediately identified 2 issues of improper installation regarding piping and valves for Natural Gas. Hearing my story, Josh not only located and called the original installation plumber but made arrangements for that plumber to return to my home for proper repairs the next day. Then.....Josh took the time... read full review
Just used Duncan plumbing for the first time for a faucet replacement .They were awesome! From the first call to the office to Zach the plumber who came out . Very reasonable and so glad I found a great family company that I know if I have issues will take good care of us .
Duncan Plumbing recently tied in and ran a gas line for a stove, plus a valve for future hot water tank, at my house. I couldn't be happier with the job Josh did. The communication from quoting, pulling permits, scheduling service times and inspections was astounding from both Jessie and Josh. Josh went above and beyond to ensure the job was done right, timely and with minimal impact to my schedule. I will being using Duncan in the future and would recommend them to anyone.