Animal Hospitals near Mentor On The Lake

“Absolutely love taking our pets here. We usually see Dr. Ting, but have seen Dr. Niehal as well & they’re both wonderful. They take great care of our pets and take the time to explain everything. Pricing is very reasonable as well!“

“Great people very considerate and professional. I am very grateful that i stopped here for my Maggie. From the lady that opened the door to the other staff i am very grateful. Great people do still exist. Thank you so much to the doctor and the staff.“

“This summer has tested both of our dogs. Dr. Melissa Smith and her amazing staff have been so helpful.

Our younger dog Freya seemed to live there with her seasonal allergies and skin issues. We tried a couple different options until we found 1 that FINALLY works for her allergies so she doesn't have constant red, swollen skin anymore. Freya also has so much anxiey and is scared of people but us. She learned to love the tech that helped the Dr due to her calm and friendly personality. Freya actually seems to walk in without being scared anymore.

Sadie our older dog had her surgery today for teeth extraction, (don't give them hard chew toys ?) teeth cleaning, and mass removal on eyelid. I loved how they called me before proceeding after they found something extra. I appreciated the Dr's thorough explanation of what they found and what it could mean if we went forward or didn't. She made me feel very confident in her work. Someone stays with your animal the whole time during recovery. It warmed my heart to hear the tech say Sadie kept putting her paw on her after surgery, which tells me she was comfortable with the person taking care of her. They had nothing but good words to say about my sweet girl. Dental xrays were also shown to me and where they did the extractions. They go over in detail all the meds and how to use them. I was even shown in office how to apply the medicine to her eye by the tech who supplied the 1st dose to Sadie.
Sadie is doing so well at home. Day 1 of bringing her back she's already wanting to eat her boiled chicken even with extractions with drinking water. I do love the medicine alternatives they gave me after realizing she couldn't have certain 1s.

They quoted me a specific amount and I was shocked it was slightly less when I went to pay. Much appreciated. Prices are not too bad either. The Saturday appointments are always appreciated too.

Thank you everyone from front staff to back. Every single person is amazing with my fur children ❤️“

“Wonderful vet tech scanned my new trapped feral. So nice and kind. The vet office is spotless. Think I well be switching vets to Crossroads if they accept new clients.“

“Friendly staff and prompt appointments. Also great when you have a sudden need to have a pet seen, and the prices are pretty reasonable. Love this place.“

“I am very thankful for Lake Animal Hospital! Any time I had a concern with my dog, they get me right in for an appointment. Unfortunately my dog was diagnosed with lymphoma 6 months ago. Dr. Crouser was so helpful, kind and compassionate through that difficult time.“

“I came back to Big Creek after getting a new stray kitty I haven't been to them in awhile because this was the first pet I've had since back then The girls were wonderful on the phone and got me in the next day Dr Hirch was very kind, warm, and intelligent.His advice was to treat, then "wait and see", which I think is a great idea My kitty was getting an exam, ear cleaned, nails trimmed, and x-ray, anti-biotic and Prednisone. I don't consider a $600 Bill unreasonable whatso ever.! People seem to forget these are DOCTORS of our pets. Do u complain when a doctor of your own charges $500 and just talks to you? I have a dentist who charges $350 dollars just to do a small filling --Do u go to the grocery store, pick out a steak, and ask the cashier if u can have it for a dollar? Why do you expect these vets to take less? This is their livelihood They also have staff to pay, insurance, supplies, meds, their building and taxes! Then their own personal needs. Sorry but don't expect these professionals to take any less for the care they are providing for our pets--“

“I took my recent rescue, Nova, to have her wellness exam completed. In summary, Nova was extremely anxious and scared, but the staff was patient with both of us and did everything to make her feel as safe as possible. They even took the time to examine her skin which was one of my concerns.
I wasn’t able to catch everyone’s name, but thank you to Deb, Dr. Pawling and the staff that helped us. We appreciate your kindness and patience.“