Reviews for Pro Driving School
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: ClosedThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 2.5/5
Pro Driving School
799 N Court St Suite 44, Medina
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This place is terrible. With my first to go through, during her behind the wheel training, her instructor (the only one in Medina) took her to a parking lot where they “chatted” for about an hour. She asked my daughter questions about the most random topics that were totally unrelated to driving.For my second child, first, she did the online training and it took an entire month for her to get her certificate of completion. Then, when we signed up for BTW training, we were repeatedly accused of uploading an image of documents. They were not. My husband is in cybersecurity, for god’s sake, and knows how to upload a scanned .pdf. After several days of back and forth...read full review
Absolutely horrible. Scheduled my son's drive time. She had us meet her at a different location then turns around and never showed up or response to us. Then the next week comes and she told us he wasn't scheduled to drive even though he was. Go on the website and someone canceled it and never told us about it. Called to talk to a supervisor and never got a call back. We have had 3 classes scheduled and my son hasn't done a single one so far. They had no problem taking my money but now I can't get my son in to drive with an instructor. The absolute worst way to conduct buisness.
I have no idea where the negative experiences came from, or maybe things have changed, but Sandy was nothing but helpful, instructional, communicative, pleasant, etc.My daughter was already knowledgeable and somewhat experienced behind the wheel before her first in-car with Sandy. I took her out a lot to get her some experience beforehand.There was some confusion regarding location at the start of the classes-piece, but that got resolved timely.Constructive criticism: I agree with other reviewers in that the call staff are a bit abrasive when you call the main number and try to ask a question. That's definitely some room for improvement.