“Jason is always courteous and professional. They arrive when scheduled and get right to the job. Appreciate their workmanship.“
“Kamm Star has taken care of our furnace, air conditioning, and water heaters for 37years. They are reliable and efficient.“
“Tom and his Dad are the nicest people and the most knowledgeable about Heating and Cooling you will find.. USE THEM YOU WILL BE VERY HAPPY !!!!!!!“
“In this day and age, I have noticed NO customer service with so many businesses! NOT this one, arrived early, explained everything prior too and after! I would recommend to anyone, who wants outstanding Customer Service, call RJ Vernak! Thank You“
“I had my furnace stop working well and called service experts of Medina. Stephen came out and was my technician. He did a great job of taking apart the furnace and explained to me why he believes it needed to be replaced. Hey, then give me all my financing options and let me consider my decision on my own time.“
“Had my ducts cleaned today by Duct Busters, which is a subsidiary of Gene's Refrigeration here in Medina. I've never had my ducts cleaned at any of my houses, so this was the first time. These guys took their time, were thorough, and they did it right. They showed me pictures of mold inside my furnace and dust inside my ducts and dryer vent. I had them clean it all out and sanitize the system. My furnace and A/C is 12 years old and leaking, so I will be replacing it with a more efficient heat pump in the future. For now, however, I got my ducts cleaned to help improve air quality in my house. The workers were friendly and efficient. Definitely recommend.“
“Fantastic company to work with there customer services is terrific and the HVAC techs are very knowledgeable they assist, repair, and will explain to you the problems they encountered and will keep you in the loop with all work scope! I’ve work with them this summer for hvac problems in two buildings I manage!“
“Woke up to a hot water tank break….freaked out…who to call??? Called Medina Heating and Cooling(remembered our service man telling us they also did plumbing)called at eight sharp, return call by 8:30….tech was here by nine …assessed the situation….(can fix today!!!)tank was shot… called in to assistant about what was needed…. He brought everything with him…except shut off valve…needed because new tank was higher and needed all the previous plumbing reworked…went and got a new shut off valve)both guys were excellent , felt like we had family working on it for us( never mind they both looked to be twenty…yes my husband and I are 55 and 61 respectively) got everything redone by 1:15 and within an hour have hot water again….price was fair… quality of service was beyond excellent…. Don’t overlook them for help…..excellent experience!!!! And great to know that not only is our furnace and air in good hands, so is our water tank…..thankful thanks !!!!!!!“
“Have used Sampsel Plumbing at two homes now. They have always been responsive and professional with quality work!“
“Brian did an awesome job with installation. Very professional and informative. I highly recommend!
Ronald and Carmilla Thornton“
“Couldn't be happier. The professionalism and courtesy of the guys that did the installation was awesome. I was impressed with the way I was informed by email when Ryan was on his way to give me an estimate and also his picture letting me know what he looked like. Then on the day of the installation ,was given a short window on when they would be here and who it was coming. Nice touch and nice job. Thanks to Paul. Jess, John, and Will and to Trina in the office!“