Animal Hospitals near Medina

“There are vets, and then there are *VETS*. Dr. Pepin is the latter.

Her office was the only one out of DOZENS I called (even my regular vet) that was able to get me in the same day for an urgent appointment for my dog. Throughout the entire visit, she explained everything she was doing/noticing, explained what tests or procedures she recommended, why she recommended them in the order she did, why they were important, what the results would tell us, and how much it would cost. She delivered some difficult news with grace and kindness, while being direct enough to make sure I was prepared for what's likely to follow. She made sure I was well-informed and had a clear understanding of everything, but despite being so thorough in her explanations, she never came across as indifferent or 'clinical'. Quite the opposite, in fact.

She utilized a level of communication that made me feel at ease, and a depth of compassion and warmth that provided invaluable comfort to both my dog and myself during a really scary, emotionally difficult time. It's absolutely evident that her role as a veterinarian is one that's close to her heart. It really MEANS something to her to do what she does, and to do it so well. And it's apparent that the staff she employs hold those same values as deeply as she does.

I truly believe that some people are just... destined to do or be certain things in this world. And from only one appointment at her practice, it's clear to me that Dr. Janine was a vet LONG before she ever even applied to veterinary school. She has always been a veterinarian because that's just who she IS. This is not simply a job for her, it is a CALLING. And the care that she devotes to her clients (both human and animal!) reflects that. In spades.

Though I wish I had met her under less dire or painful circumstances, I'm grateful that I met her at all. And while my regular vet's office is wonderful and provides exemplary care, Dr. Pepin's practice is absolutely, unequivocally the right fit for me and my beloved pets. I'll be switching my bigger babies (Great Danes!) over to your care when they're due for their next round of vaccines. With any luck, it won't need to be any sooner than that. I hope you're not planning to retire any time soon, Dr. Janine! It would be a great loss to the pet parents of this community.

From the bottom of my heart, thank you for taking such great care of my dog, my spirit, and my faith in humanity. You and your staff are a blessing.“

“We are new patients and we just love the care, the staff, the building (very clean), and so much more. Would definitely recommend“

“Front desk staff were super nice and friendly. The vet was great and answered all my questions. I appreciate the time she spent with us going over possible options and finding what works best for us. Highly recommend!“

“The doctors are fantastic, especially Dr. Terihay. I haven't seen her for an in person visit yet, but she has gone above and beyond regarding returning my phone calls and emails multiple times with advice and I would recommend this animal clinic to anyone. As well as the staff are extremely kind and professional.“

“Mom had to have her cat put to sleep. The ladies here were absolutely wonderful with mom. Explaining what was going to happen and why And allowed mom to stay with her cat through all of it Can not thank you enough for making a sad situation less stressful!!!!“

“Bringing two pups and a cat to the vet at the same time isn’t an easy task. Ark Animal Hospital eased my nerves and made this process so much easier. We got everything done that we needed to do with ease. Everyone was organized, professional, and paid attention to detail. They addressed all of my concerns, and even called days later to check in on my cat. Highly recommend!“