Ryan, Renewals repairman, phoned to let us know that he was in his way and arrived right on time. He knew exactly what the problem was and explained how he was going to fix it. He did a great job and was very courteous. We are very pleased we chose Renewal by Anderson.
May 2024
Renewal by Andersen has high quality products and staff. I love my new windows and the installers were courteous and knowledgeable. i feel comfortable reaching out if any issues arise, and know i will be covered for the next twenty years. I truly felt that my concerns were acknowledged and addressed. i would highly recommend renewal of northwest ohio to anyone and everyone who will listen. Thanks for great service!
April 2024
Unmatched customer service! Renewal by Andersen installed windows for us 4 years ago. The other day we felt some air coming through one of the windows they installed. I was hesitant to call because most renovation companies we have dealt with don’t offer much help after the project is complete and they have been paid, but I tried anyway. The “Customer Experience Manager” Tim was very friendly and understanding, he transferred us to their service department who put us on the schedule the following week at no charge! The service tech came out, was here for 30 minutes, and we no longer feel any air coming through the window. Such a refreshing experience!
Ryan, Renewals repairman, phoned to let us know that he was in his way and arrived right on time. He knew exactly what the problem was and explained how he was going to fix it. He did a great job and was very courteous. We are very pleased we chose Renewal by Anderson.
Renewal by Andersen has high quality products and staff. I love my new windows and the installers were courteous and knowledgeable. i feel comfortable reaching out if any issues arise, and know i will be covered for the next twenty years. I truly felt that my concerns were acknowledged and addressed. i would highly recommend renewal of northwest ohio to anyone and everyone who will listen. Thanks for great service!
Unmatched customer service! Renewal by Andersen installed windows for us 4 years ago. The other day we felt some air coming through one of the windows they installed. I was hesitant to call because most renovation companies we have dealt with don’t offer much help after the project is complete and they have been paid, but I tried anyway. The “Customer Experience Manager” Tim was very friendly and understanding, he transferred us to their service department who put us on the schedule the following week at no charge! The service tech came out, was here for 30 minutes, and we no longer feel any air coming through the window. Such a refreshing experience!