TriHealth Priority Care - Mason

TriHealth Priority Care in Cincinnati offers reliable urgent care services with a connection to a physician and the ability to reserve a spot. They provide various treatments, including wound care, fracture evaluations, on-site X-rays, and screenings for conditions like flu and infections. Flu shots are available on a walk-in basis during the season. While many patients appreciate the compassionate care from the medical staff, experiences at the front desk have raised concerns. Some reviews mention rudeness and impatience from the front desk staff, which can be distressing for those already feeling unwell. Despite these issues, several patients highlight the kindness and thoroughness of the nurses and doctors. One patient praised Dr. Ross for his attentiveness and genuine care, stating he would switch to him as a primary care physician. Another patient noted a positive experience with a knowledgeable nurse practitioner who provided essential care. Overall, TriHealth Priority Care is recognized for its medical staff, although improvement in front desk interactions is suggested.