Monarch worked very diligently to get my AC back during the hottest part of the summer. I had some tricky issues with both the AC equipment and the dc control circuitry. Their technician (Joel), was texting me after normal work hours with suggestions on things I could try to get the system working. I really appreciated his dedication, as well as the scheduling and billing support of the office staff. I will call Monarch first the next time I have HVAC issues.
July 2024
Our air conditioner went out on a Saturday when there was a heat advisory. The owner of the company not only responded quickly to our inquiry but he also came himself to fix the issue because all of his service people were out on calls. He was very kind and professional and had our air conditioner working in no time. Very personable as well! I would highly recommend this company!
July 2024
Monarch Heating and, Cooling came to our business to diagnose an issue with the cooling system. Received a call as the technician was on the way, kept me informed and went above and beyond to explain the issues in detail and then created a plan for replacement of the unit. Thanks to Chris and the entire team at Monarch we are on the way to getting the products we need. Highly recommend these fine folks as each and every person I have spoken with from day one has been top notch and truly interested in earning your business and maintaining an ongoing relationship. Honest and straight to the point. Top notch company and individuals!!
Monarch worked very diligently to get my AC back during the hottest part of the summer. I had some tricky issues with both the AC equipment and the dc control circuitry. Their technician (Joel), was texting me after normal work hours with suggestions on things I could try to get the system working. I really appreciated his dedication, as well as the scheduling and billing support of the office staff. I will call Monarch first the next time I have HVAC issues.
Our air conditioner went out on a Saturday when there was a heat advisory. The owner of the company not only responded quickly to our inquiry but he also came himself to fix the issue because all of his service people were out on calls. He was very kind and professional and had our air conditioner working in no time. Very personable as well! I would highly recommend this company!
Monarch Heating and, Cooling came to our business to diagnose an issue with the cooling system. Received a call as the technician was on the way, kept me informed and went above and beyond to explain the issues in detail and then created a plan for replacement of the unit. Thanks to Chris and the entire team at Monarch we are on the way to getting the products we need. Highly recommend these fine folks as each and every person I have spoken with from day one has been top notch and truly interested in earning your business and maintaining an ongoing relationship. Honest and straight to the point. Top notch company and individuals!!