About Monarch Heating and Cooling LLC
Monarch Heating and Cooling LLC has been providing exceptional HVAC service and quality customer care to the Marysville, OH area since 2014. Their knowledgeable, professional, and punctual technicians ensure customers receive the best heating and cooling service and equipment, from air conditioning service to furnace repair. The company takes pride in its work, communicating effectively with customers and making sure everything is installed correctly and effectively. Monarch offers affordable payment plans and maintenance service plans to reduce costs. Customers have reported being highly satisfied with the company's services, citing their professionalism, knowledge, and attention to detail. Technicians are described as welcoming, polite, and having great work ethics. With a 24/7 emergency service, Monarch is recognized as a reliable, friendly, and top-notch company dedicated to quality service and customer satisfaction. Customers have recently shared positive experiences, noting how Monarch worked diligently to fix their AC during the hottest summer days. The owner responded quickly to emergency calls, showing kindness and professionalism. Customers also appreciated the clear communication, with staff keeping them informed and explaining issues in detail. Monarch's team was described as honest, straightforward, and genuinely interested in earning and maintaining customer trust.
I was very impressed with Monarch heating and air. They had my unit installed in no time and had a cooling my house along with my furnace. They are excellent workers and very kind people even called to check up on me after I had a dog bite accident yesterday guys were wonderful and were very quick to install both heating and cooling units.
Both the office staff, Reneé and Amber, and the field crew were amazing courteous through the whole process. They answered all questions we had and were helpful every step of the way. 5/5, would recommend.
We called Monarch when our air conditioning unit wasn’t working. The field operation manager, Chris, came out the same morning that we called. He was honest and upfront with us about the problem and what we could expect with an older unit like ours. I appreciate the company’s quick response and great customer service from Chris!