THE HOME DEPOT GARDEN CENTER

Sep 2024

What is it with these home improvement stores that have apps that don't fully work. We ordered 11 forty pounds of pellets for the pellet stove. That is 440 pounds! I selected the free curbside pickup. Until pickup, everything went smoothly. After describing my car and its color, I punched repeatedly "I'm here" on the app only to get an error message saying something was wrong on their end. We tried several more times before giving up and calling the store. No one answered the phone. So hubby headed into the store, waited in line, until a cart was wheeled out with 11 bags of pellets. Oh no. I specifically asked for curbside pickup because we are older and that is alot of weight. I did not want him wheeling this cart that had a mind of its own. I certainly was hoping curbside pickup with this weight meant that you'd get help. I myself am useless lifting that much weight. So 5 stars for ordering but 1 star for pickup averages to 3 stars. That is probably overly generous because Ontario Home Depot failed on everything they specifically had control over.

Sep 2021

It's average. Home depot. Blah. Nothing stands out other then like any other store security follows my family because I'm not white. That is old. Once I made fun of him though he actually left us alone to shop.

Jun 2021

It's average. Home depot. Blah. Nothing stands out other then like any other store security follows my family because I'm not white. That is old. Once I made fun of him though he actually left us alone to shop.