Hearn Plumbing, Heating & Air

Hearn Plumbing, Heating & Air is a family-owned and operated business that has been serving the Lake County area since 1946. With over 70 years of experience, it is one of the oldest service companies in the region. The company is known for its trustworthy and reliable service, backed by well-trained, background checked, and drug-tested technicians. Hearn is dedicated to providing outstanding service, ensuring "Peace of Mind Every Time" customers welcome them into their homes. They offer a 100% money-back guarantee for those who are not fully satisfied with their work. Clients have praised Hearn for their professionalism and excellent workmanship. Reviews highlight the thoroughness of technicians during inspections and maintenance checks, with many expressing confidence in the performance of their heating and cooling systems after service. The office staff is noted for being professional, genuine, and attentive, often following up to ensure customers are satisfied with the services performed. Customers appreciate the attention to detail shown by Hearn's staff, such as wearing shoe covers to keep homes clean. This level of respect for clients' homes is frequently mentioned as a standout feature of the service. Technicians are described as personable, friendly, and efficient, with many customers sharing positive experiences about their interactions with the team. Specific technicians, such as Brian, Taylor, Dustin, Caleb, and Pete, received commendations for their skilled work and customer service. They have been recognized for their ability to diagnose issues accurately, explain new systems, and leave homes in pristine condition after repairs or installations. Hearn's commitment to high standards of professionalism and work ethic has led to numerous recommendations from satisfied customers. Whether it's a simple toilet repair or a complete heating and cooling system installation, Hearn Plumbing, Heating & Air has built a reputation for quality service that customers can trust. Many express their intention to continue using Hearn for future plumbing, heating, and air conditioning needs, reflecting the company's solid standing in the community and its commitment to customer satisfaction.