“Really nice guys, they went out of the way to squeeze me in. This was the second time I had used them, will definitely never call anyone else.“
“I called on Sunday evening and they gave me service the next day. Cleared kitchen drain obstruction, new hot water supply valve, and made recommendations. Friendly, good customer service.“
“Bassett is our plumber of choice! Dylan was able to diagnose the issues we were having in our home and Cody worked tirelessly to fix them. He went the extra mile to be sure that everything was done with excellence and to our satisfaction! He also explained everything to us in detail which was very appreciated. Alex was also very helpful in getting our house back to full use quickly. The Bassett team has been prompt, professional, tidy and courteous! Will definitely use again!“
“I initially left a negative review for Main Line after they were contracted to inspect my home sewer line during my home sale process by a potential buyer. I am updating my review to reflect a conversation I just had with the owner of the business, Patrick.
Patrick called me to talk about my experience. We talked through the specific items I was unhappy about. He listened to my side of things and I heard out his side. Patrick seems to be a genuine and honest guy and wants to do right by his customers. Hindsight being 20/20, we both agreed that the areas we were not seeing eye to eye on, were not worth losing sleep over. Ultimately, the home buyer neglected to make the situation right based on her duties outlined in the sale contract and in the contract she initiated with Patrick. I reevaluated my position and wanted to update my review to reflect my respect for Pat taking the time to contact me to make things right.“