Thank you very much for your careful consideration. Since the coronavirus outbreak, the hotel has stopped providing laundry service, so I asked for Dress Shrits' laundry service. I knew one of the Dress Shirts was missing a button, but I wasn't worried because it was fine to wear. When I got back from the Laundry, the button was fixed. I also used the buttons that Tide had in stock! I use Laundry Service every week in Japan, and I have never received such detailed service. Also, I was moved to realize that noticing this missing button meant that I had seen everything. I also liked the hanger from Monsters Inc, which is not available in Japan.
September 2023
Excellent customer service! I asked if I could have a suit cleaned by 2:00 the next day, and they said they could do it. I later learned that I needed the suit earlier (I am a minister and had the wrong time for a wedding that I was performing). They took care of it and gave me a call as soon as it was finished! The suit was looking good!
September 2023
I had never been to Tide but needed an item dry cleaned for a wedding. I pulled in under a lovely protected car port and immediately someone came out to help me. I gave my item and my personal information and was told my item would be cleaned by next day! True to their word, I received an email and was able to pick up my item within 24 hours! When I arrived back at Tide, again the person immediately ran out to help me, brought my item back out to my car and hung it up for me in my car!!!!! I'm definitely a customer for life!
Thank you very much for your careful consideration. Since the coronavirus outbreak, the hotel has stopped providing laundry service, so I asked for Dress Shrits' laundry service. I knew one of the Dress Shirts was missing a button, but I wasn't worried because it was fine to wear. When I got back from the Laundry, the button was fixed. I also used the buttons that Tide had in stock! I use Laundry Service every week in Japan, and I have never received such detailed service. Also, I was moved to realize that noticing this missing button meant that I had seen everything. I also liked the hanger from Monsters Inc, which is not available in Japan.
Excellent customer service! I asked if I could have a suit cleaned by 2:00 the next day, and they said they could do it. I later learned that I needed the suit earlier (I am a minister and had the wrong time for a wedding that I was performing). They took care of it and gave me a call as soon as it was finished! The suit was looking good!
I had never been to Tide but needed an item dry cleaned for a wedding. I pulled in under a lovely protected car port and immediately someone came out to help me. I gave my item and my personal information and was told my item would be cleaned by next day! True to their word, I received an email and was able to pick up my item within 24 hours! When I arrived back at Tide, again the person immediately ran out to help me, brought my item back out to my car and hung it up for me in my car!!!!! I'm definitely a customer for life!