Broadway Family Medicine, Inc

Had to leave and get new doc. All ways billing us when we had paid are copay and billing never getting back with us to fix it. Just can't stand over charging us all the time and saying is the ins fault and now not getting back with us to fix it. And my last visit I got charged 2 times 180. And 190. For my yearly visit and I only seen the doc for maybe 5 min in my room. I could not ask her anything she kept answering her cell phone. And she left the room. 370.00 For that please

It pains me to write this, but after seeing the other reviews, I feel it's necessary to warn other people about this practice.When we were referred to this doctor, everything seemed ok. Janna was awesome, but we never actually met the doctor ever after almost a year. Little things started to appear as some red flags, like when they said the whole family has to be seen if we want our baby at this office. The biggest was when Janna and another staff member left. Now the office is calling us to reschedule an appointment because of staffing issues.BEWARE, they are losing the good staff and now they're losing patients. After having a conversation with their staff... read full review

This practice has slowing been going down hill this year. I have some medical issues going on that needed addressed by specialist. Every time I have tried to get a referral to said specialist nothing is ever sent correctly. Not once, twice, but three times. I asked to speak to someone in charge of the office. Instead of dealing with the issue at hand they would rather kick you out of the practice. This wasn’t a problem until the last couple of months. If their staff doesn’t know send a referral over with all the information inform your staff instead of dismissing patients that have been there years, when they follow up on their care.