“Window Universe was the last of 4 companies that gave us estimates to replace the windows and 12-foot patio door in our condo. We’re really glad we didn’t stop at #3 because Window Universe was awesome, start to finish.
Lance, our salesperson, was prompt, personable, and efficient. He discussed our needs, measured, and gave us an estimate on the spot – no pressure, no “sign today for a special discount,” just facts and figures. Refreshing! Dustin from WU followed up several times, arranging for an installer to re-measure for 100% accuracy and later scheduled our installation. We were sent weekly e-mails on the status of our order, always progressing as promised.
Installation? Wow. Just wow. The job was third floor, massive in scope, and miserably cold for our team of installers (all 6 of them!). As promised, they arrived on time, -- totally prepared – and worked all day completing the job in 7.5 hours. They couldn’t have been nicer, more skilled, or more respectful of our property. There was no damage, the windows and doors were seamlessly installed, and everything was vacuumed and cleaned – down to the smallest fingerprint!
Window Universe is a gem of a company. We have no regrets – just a resounding recommendation!“
“Sean showed up on time, did great work, and left the place clean. He was very helpful during the process, including helping taking down some window dressings that I didn’t know how to take down.“
“I highly recommend Smart choice Baths. They are very proffesional and affordable. . You won't be dissappointed!!“
“Ron Sullivan from GBH did an outstanding job installing our three new basement windows. He arrived on time and finished within two hours, leaving no trace but the new windows. Ron is a credit to Glass Block Headquarters. We appreciate the increased security and natural lighting for our basement. Thank you GBH!“
“Experience started with Jack my Project Manager who was very knowledgeable about the variety of products and verybeasy to talk to which made the process much more comfortable and genuine relationship between business & customer. My installer, Ed, was very professional and answered all of my questions about the space; very detail oriented as well! Love the new bathroom!!“
“Dan is a great guy. I called for pricing on poly metal panels today, and he got back to me within a half hour on pricing and gave me some valuable suggestions for my project. I had previously contacted a competitor who was closer to me, but didnt get the same customer service. I was told that it would be a day or 2 before I would hear back. D.W Ross seems to be a great business and I look forward to more dealings with them in the future.J. Moore“
“I had the pleasure of working with Tony who ensured my project was exactly as designed from start to finish! Very pleased with the addition of my three windows!!Service: Window installation“
“Rick was very informative and honest about our project. He helped us figure out some details and make some significant progress on our project. He was a pleasure to work with.“
“I had a great experience with Royalty start to finish. Tyler gave a great presentation with detailed information on the different materials used and steps in the process. He was very responsive and easy to work with through some of the challenges in my situation. I went with the 50 year transferrable warranty option, my opinion that it's the best value. The full roof replacement was done quick and clean and looks perfect!“
“Great company to work with !! Jonathan explained in great detail and very upfront. Will definitely be using again for future projects. Highly recommend!!“
“I have known Mark and his Dad JIm for a number of years. They are both genuine people who care for their customers and the quality of work that they provided for many years. Do yourself a favor and call them.“
“Had some metal siding come off the peak of the house doing a recent storm. Too small of a job for most contractors. Found Mike and within minutes had a call back and after sending pictures also had an estimate, which was very reasonable. Mike and his crew stopped by a few days later and repaired the siding in a very professional manner. The overwatch service was great! I'm a very satisfied customer and will definitely recommend and use him again when needed.“
“We had our patio door replaced today and it looks amazing! Bob and Alex are kind and professional. They paid attention to all the details and even replaced our outside lower-trim as it was old, repainted numerous times, and looked rough. Dan then came by the house to ensure that everything was going well. I highly recommend Integrity to anyone in need of windows or doors for their home.“