Reviews for Magic Maid Cleaning Service

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Sep 2021
Very pleased with my experience with this cleaning service. Kristin cleaned my apartment (move-out cleaning) singlehandedly after an injury. I really appreciate her for that. I'd definitely use her services again.
May 2021
Bad cleaning + rude and unprofessional customer service.Requested a move-in deep clean and I was not happy with the service. They did more of a surface everyday clean. I asked them many times to clean certain things and they didn't do it. I was willing to pay extra for the longer time, but they said "they don't have the equipment for it", although we clarified on the form what we needed to be cleaned ahead of time and they said they can do it. They just seemed unwilling to do the work and kept coming up with excuses or ignored my requests. When I gave them my feedback the next day, the owner went on a rant that I don't know how a cleaning service works and as if she did me a favor by accommodating and thinks they did a great job. And then hung up on me. I was respectful and honest the whole time and I was hoping she would rectify the situation instead. It's very surprising and unfortunate that that's how they deal with clients.

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From Magic Maid Cleaning Service

We are a quality House Cleaning Service you can depend on. Magic Maid Cleaning Service is available where you need us, when you need us. We've been in business since 2009, so I feel a real connection to my clients. We've seen children grow up, couples go from boyfriend and girlfriend to husband and wife, young newlyweds go from a condo downtown to a house in the suburbs. We really aim to please our clients and make life easier for them.