UH Ulrich Professional Group

Aug 2023

Unbelievably terrible experience. Show up at 8:15 for 8:30 appointment get put in a room at 8:35 at 9:20 I not a soul has stopped in. I have to leave, I walk out to the desk and Maria who I have heard talking in the hallway “suddenly “ appears and asks if we can talk.No regard to send someone in to say she’d be late. No care that patients have lives too just a “ we stack you up 3-4 to an appointment time attitude”.The best part was I still have to argue with UH to get my $20 copay back because they couldnt unprocess it. Maria gave a toss whether she saw me and then I have to fight to get my money back and this is health care with UH.

Apr 2023

Absolutely horrible service I called in for a prescription to be told we will call you back yeah that call never came and to mention who ever answered the call never asked for any of my information just said we will give you a call

Mar 2023

Several year former patient here. There are some serious issues with whoever works the phones at Ulrich Professional Group. The only time they answer the phones are between 11am and 2pm, where they pick up to say "We're at lunch" and then hang up before you can get a word out. If you call any other time during normal business hours, they will not answer. If you leave a voicemail, they will either not call you back or they will call you back in 3+ business days. I had blood work done over a month ago. I waited two weeks and never heard anything so I called and left a voicemail requesting the results. Then another two weeks go by, still no call back. So today, I walked...read full review