Voya Financial Advisors

Nov 2022

Run. If you are an employer or employee and your company uses them for 401k, run. I did EVERYTHING they asked me to. Issues with the rollover and online account. I did everything they asked, forms, emails, etc. I had to call my company and the BBB. Nothing. No resolution. They are incompetent. They take your roller over money and put it in suspension of their incompetencies. I gave them 10 days to resolve it or I’m closing my account. I’ll update the review. And their investment strategy isn’t even that good. Run.

Oct 2022

Shady investment company. Bad investment strategy, only cares about the percentage and fees gained. Their numbers show it too. Even before this massive decline they still did horribly.

Oct 2019

The WORST establishment I've ever seen. For 3 months my husband and I have recieved the run around. We have been sent the wrong paper work 3 times and always had to call them to find out it was not correct. We finally got the correct paper work, sent it in only to be told (by us calling) that WE canceled our loan, we did not. We then were told our paper work was not dated, which it was. Directly after that, we were told there was not a signature, there was. Every single person you talk to has a different story for you. No one is on the same page. Not to mention a call back from a supervisor is 1-2 days, at least thats what I was told however, when I call back tomorrow...read full review