Bernard was professional, courteous and very respectful from the initial contact through the service of our furnaces.
Customer service is a lost art and concept for the majority of businesses now days, however Bernard has raised the bar and set the standard for how every business should conduct themselves and treat their customers.
They were extremely professional and knowledgeable from beginning to end and took the time to listen and respond to our concerns and questions.
I will use them and only them for all our heating and cooling needs from this point forward.
September 2024
I can’t say enough good things about my experience with Bernard Heating & Cooling. They are a very prompt, professional get the job done right in a timely manner kind of company and I look forward to using them again for all my furnace/air conditioning needs. The Service Technician (Caleb) was a very personable, and courteous young man and extremely helpful/knowledgeable in being able to get my residential furnace maintenance up to date and ready for the coming months of winter. Caleb was even able to diagnose on the spot and fix a rattle within my furnace that has been going on for quite some time now. I am more than appreciative and satisfied with the services... read full review
November 2023
Bernard Heating and Cooling are awesome!!!! Furnance quit working this morning, called they were at my house within 45 minutes. Our service guy Jared went out of his way to get the part we needed to get my heat back on. Appreciate the great job you did!!!!!
Thank you! Suzanne Garrett
Bernard was professional, courteous and very respectful from the initial contact through the service of our furnaces. Customer service is a lost art and concept for the majority of businesses now days, however Bernard has raised the bar and set the standard for how every business should conduct themselves and treat their customers. They were extremely professional and knowledgeable from beginning to end and took the time to listen and respond to our concerns and questions. I will use them and only them for all our heating and cooling needs from this point forward.
I can’t say enough good things about my experience with Bernard Heating & Cooling. They are a very prompt, professional get the job done right in a timely manner kind of company and I look forward to using them again for all my furnace/air conditioning needs. The Service Technician (Caleb) was a very personable, and courteous young man and extremely helpful/knowledgeable in being able to get my residential furnace maintenance up to date and ready for the coming months of winter. Caleb was even able to diagnose on the spot and fix a rattle within my furnace that has been going on for quite some time now. I am more than appreciative and satisfied with the services... read full review
Bernard Heating and Cooling are awesome!!!! Furnance quit working this morning, called they were at my house within 45 minutes. Our service guy Jared went out of his way to get the part we needed to get my heat back on. Appreciate the great job you did!!!!! Thank you! Suzanne Garrett