I cannot say enough good about this company. Very responsive on any problem. We had some convuluted issues which they took the time to figure out and resolve. They work their butts off during the height of the season. Wouldn’t use anyone else.
March 2024
Automatic Pool Covers of NE Ohio gets a 5 star rating from me for the thorough communication, prompt reply to request for service, the AWESOME guy who came to give us an estimate who just did stuff he didn’t have to do in order to even understand what was going on. I was expecting someone to just view it and take a few measurements and give us an inflated estimate. I especially expected it when they came into our neighborhood because that is what normally happens. We get inflated quotes because of our home and I appreciate that didn’t happen. The estimate was fair and given in a timely fashion. Then the parts came in and the work was scheduled really quickly. I could... read full review
February 2024
Shame on people leaving one star reviews based on not receiving a call back. I’m not affiliated with this company in any way, just looking for a local company for a future pool cover and I almost didn’t consider them based on the low star rating. As a small business owner myself, I know how people can be so I decided to read through the reviews myself. I’m glad I did, because I will now call them based on the reviews on the actual product they sell. And if they don’t return my call, I’ll call back! If they cannot take on my job, I’m going to be happy for them that they are so busy and would rather turn away a job rather than over promise and under deliver.... read full review
I cannot say enough good about this company. Very responsive on any problem. We had some convuluted issues which they took the time to figure out and resolve. They work their butts off during the height of the season. Wouldn’t use anyone else.
Automatic Pool Covers of NE Ohio gets a 5 star rating from me for the thorough communication, prompt reply to request for service, the AWESOME guy who came to give us an estimate who just did stuff he didn’t have to do in order to even understand what was going on. I was expecting someone to just view it and take a few measurements and give us an inflated estimate. I especially expected it when they came into our neighborhood because that is what normally happens. We get inflated quotes because of our home and I appreciate that didn’t happen. The estimate was fair and given in a timely fashion. Then the parts came in and the work was scheduled really quickly. I could... read full review
Shame on people leaving one star reviews based on not receiving a call back. I’m not affiliated with this company in any way, just looking for a local company for a future pool cover and I almost didn’t consider them based on the low star rating. As a small business owner myself, I know how people can be so I decided to read through the reviews myself. I’m glad I did, because I will now call them based on the reviews on the actual product they sell. And if they don’t return my call, I’ll call back! If they cannot take on my job, I’m going to be happy for them that they are so busy and would rather turn away a job rather than over promise and under deliver.... read full review