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Reviews for Roto-Rooter Plumbing & Water Cleanup
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Zoom Drain
- 7897 OH-73, Hillsboro
Austin with plumbing did an amazing job today, and deserves a five star review. However, I’ve had drying equipment at my house for a week with no running water, and getting ahold of the water restoration crew is nearly impossible. Multiple days of no-shows and no calling to discuss a plan. Calling the office leads to leaving voicemails and receiving no call-backs. Austin did great, much to be desired for the rest of the company.
Austin Suchland was very personable, thorough and altogether amazing! He explained everything to me carefully. Mike is coming later to inspect with a camera to hopefully rule out additional problems & reseat my toilet. Very impressed at the speed with which Roto-Rooter responded to this damsel in distress! Thank you!
I needed to have my water heater replaced. I called late in the evening and was set up with an appointment the very next morning. The technician was Austin. He was fantastic! Very professional and caring. He was informative and showed great communication skills. A great people person. He let me know everything he was doing before he did it. He also kept me updated throughout the process of the installation. I will definitely be using this company again for all of our plumbing needs and would highly recommend Roto Rooter & Austin to anyone in need of plumbing assistance.