Water Heater Installation Repair near Hilliard

“Immediate availability and the repair was reasonably priced. Such a relief finding this company!“

“Nick was excellent. He took his time to explain what he was going to do and explained what the issues were that he found. Great customer service.“

“We have used Stevenson Service Experts for several years now. Robert Roquemore was our technician today and he was excellent. He called to let me know he was on his way. When he arrived I told him we had 3 air conditioning units. He was told by the office that he would be working on one, but he completed the annual inspection on all 3 units. He even replaced an ultra violet light which had burnt out. Despite the hot and tight spaces where the in house units were located, he completed the work professionally. He was polite, understanding, and explained his findings.
My only complaints would be with the inconvenience of having to reschedule the air conditioning check up three times. Although the receptionists on the phone are always polite and patient, it was frustrating having to wait for the technician who could not come that day and have to reschedule so many times.“

“I hadn't realized that Muetzel did HVAC -- we had only previously used them (repeatedly) for plumbing. The A/C tech Brian was professional and friendly -- he quickly diagnosed and fixed our A/C problem. Pricing was extremely reasonable (AND without the "upsell" that some of the less reputable firms do). Muetzel is now our go-to HVAC repair service.“

“Calob Brewer was on time, checked the Furnace systematically and explained each of the check to the customer and completed the inspection with a report. Appreciate the professionalism.“

“Great service in water break emergency!!! Thank you and Thank God!! The serviceman was new but he was amazing.“

“Amazing! They came out in the same day to help our company! Expedited completion with open communication! 10/10 recommend 5 stars!“

“Daniel Neal, and his associate explained everything thoroughly and did a fantastic job fixing my plumbing issues. They were nothing but professional, efficient and so kind. Would highly recommend them!“

“Tyler was great. Fast, knowledgeable, and extremely professional. He turned on my hot water heater and saved us a lot of stress.“

“Travis was incredibly friendly and helpful. We had a backed up drain in the backyard. He explained exactly what the issue was and had it fixed in no time. Great experience, he definitely made me a roto rooter customer for life!“

“Excellent customer service, every time. Kevin Simmers, our technician, arrived on time, checked our furnace, and explained his findings and recommendations. He also took a moment to be kind to my rescue dog. Mr. Simmers is a true professional, and I appreciate both his expertise and his people (and dog) skills.“