About Walmart Vision & Glasses
Walmart Vision Center is a one-stop shop for all your vision needs, offering affordable eye exams, prescription glasses, and contact lenses. With Walmart's Every Day Low Prices, customers can find top brands at great values, including free in-store pickup and free shipping on qualifying purchases. The staff is generally friendly and knowledgeable, providing a positive experience for customers. However, some issues have been reported with scheduling appointments and insurance coverage, which can be unpredictable and unstable at times. Additionally, the optical manager's rude behavior towards employees in front of customers is unacceptable and can potentially drive away business. Overall, Walmart Vision Center provides a convenient and affordable option for vision care, but improvements in customer service and appointment scheduling could enhance the overall customer experience.
I visited them earlier today the glasses that they made for me in January The free adjustment was way past but the lady there named Valerie was exceptional towards me even though I was frustrated, of course not at her it was my own issues and I certainly would not want to treat someone in a way that God would not approve of so but through all that she gave me exactly what I needed God is good and she was too her name was Valerie
Brandee and Denise have greatly exceeded my expectations. I came to them with a broken pair of frame, barely able to see, and they took care of me with compassion and efficiency. Those are rare qualities in service professionals these days. Thank you both for turning a very bad day around for me!
Chrystal was great over the phone. She helped me with every question and took her time even tho her computer kept kicking her off. We need more associates like this in the work force. Thanks againLuke