I contracted with Autorized Service for a service call on my 3 month old Frigidaire refrigerator. They were my second appointment. The first company did not bother to show up, and I have hopes that the warranty service will no longer use that company. Instead, they would do well to suggest and set up appointments with Authorized Service. They have been very professional and I am happy to recommend their services.
My appointment was set. And the customer service confirmed the time. The technician reached out the day of service via text, which was very convenient for me. Sam arrived at the time he indicated, and was professional in his dress and manner.... read full review
October 2024
Our washing machine tub dropped about 5". Called assurant warranty company & they contacted this repair company & they came & checked it out. Found all the struts? Had broken. They had to order the parts & were back n a few days to do the repair. Washer works now!
September 2024
Sam is a great technician. He was friendly and knowledgeable. He texted me prior to each visit to let me know he was on his way. Customer service reps were also very friendly. Sam diagnosed the issue quickly, ordered the necessary part, and replaced the part with ease. Highly recommend.
I contracted with Autorized Service for a service call on my 3 month old Frigidaire refrigerator. They were my second appointment. The first company did not bother to show up, and I have hopes that the warranty service will no longer use that company. Instead, they would do well to suggest and set up appointments with Authorized Service. They have been very professional and I am happy to recommend their services.
My appointment was set. And the customer service confirmed the time. The technician reached out the day of service via text, which was very convenient for me. Sam arrived at the time he indicated, and was professional in his dress and manner.... read full review
Our washing machine tub dropped about 5". Called assurant warranty company & they contacted this repair company & they came & checked it out. Found all the struts? Had broken. They had to order the parts & were back n a few days to do the repair. Washer works now!
Sam is a great technician. He was friendly and knowledgeable. He texted me prior to each visit to let me know he was on his way. Customer service reps were also very friendly. Sam diagnosed the issue quickly, ordered the necessary part, and replaced the part with ease. Highly recommend.