Home Health Care near Grafton

“Ron and his staff have been wonderful to work with over the past two years. Jasmine, my mother’s caretaker has always been on time, great with communication and is truly a kind person. She is also respectful and has been a blessing to have as help in my parent’s home. I would highly recommend First Light if you are looking for a trustworthy and reliable company to help with your aging loved one at home!
~Shay Schill“

“It is never easy when a loved one is hurting. The staff here cares and will do everything within their power to help“

“If you are considering in-home support for yourself or a loved one, I HIGHLY recommend Home Instead (North Ridgeville location). The staff there, especially Marny, is very responsive, conscientious, and genuinely cares about their clients. The provider assigned has been a perfect match, a truly wonderful person who has been a tremendous help. It gives such peace of mind knowing that there is competent assistance available to help us help our mom/grandmother maintain her independence and remain home, instead.“

“Amazing place to work. The owner is very hands on and caring. She cares about her employees and her clients immensely. Great place to work and a great place to get help for your loved ones who are still at home.“

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“Griswold has provided excellent care givers, whose personalities are matched perfectly to our 100 year old mother. The care givers are compassionate and conscientious, always prompt, and very thorough with their responsibilities. The staff at Griswold is also very responsive, always providing scheduling updates, and quickly finding substitutes when needed.“

“This is a terrible company who lied about the services that they were going to provide for me after my pelvic surgery. I was told (and I asked multiple times) I would have access to skilled AND non skilled services. Once I was home I was then told that they don't offer non skilled services including home health aide which I desperately needed for my 3 month BED REST recovery. My insurance only covers non-skilled help (bathing, dressing, meals) if the same agency provides both and United Healthcare gave me the referral to residence for that reason (because they are on record to having both). Insurance covers up to 32 hours combined. Residence was only giving me 5 hours of services that did not include those necessities. Basically they came, took my temp and blood pressure, interviewed me and left. Because of their lack of consideration I didn't get the care I needed. When my incision was bleeding they let me lie in the dried blood for 2 days before I had to have a family member come help me get cleaned up. They also lied, and said I was not approved for additional OT when my doctor ordered it for me. I just got my letter for my insurance that said I had been approved for additional visits. But they discharged me and said insurance rejected for more visits. If you have comprehensive care needs, this is not the company for you.“