About Alan's Comfort Control
Alan's Comfort Control is a family-owned business specializing in heating, cooling, duct cleaning, and indoor air quality. With over 19 years of experience, they are an independent Lennox dealer and work on all brands of HVAC systems. Customers praise the company for their prompt service, reasonable prices, and respectful technicians. Alan's Comfort Control is known for resolving issues efficiently and offering same-day service. Whether it's installing a new hot water heater or repairing a furnace, the company is a reliable choice for all HVAC needs. The company has faced unusual challenges, such as damaged equipment during shipment, but they have been candid and professional throughout the process. Their communication and work ethic have been outstanding, and the Trane system they recommended operates quietly and efficiently. Customers have described the technicians as young in years but old souls, and the company as a great resource that sticks to the problem until they find a solution.
I am an 82 year old and last week one of the hottest weeks we have had my AC went out. I contacted Cosby air and they came out on Monday and tested for $255 to see where the coolant was leaking. Young fellow said it couldn’t be repaired but they would call me to see if that part was registered. NO FURTHER COMMUNICATION has happened all week! So on Tuesday I called Alan comfort control, got quick response and today I got a new AC FOR A VERY reasonable price. The young men were very conscientious and polite. Cleaned up everything and I am now COOLER and much happier. I would recommend Alan for service anytime. They were prompt, well priced and efficient.
Alan and his crew have been faced with unusual challenges with some of the equipment for our installation being damaged in shipment costing them additional time and large unit replacement. They have been candid and professional throughout the entire process. Their communication and work ethic has been outstanding throughout. The Trane system they recommended operates quietly and efficiently, as outlined in their estimate and billing documentation. We highly recommend Alan and his team. They are young in years, but truly are old souls at heart.
This company is awesome! They are quick to respond and like a dog with a bone...stick to it until they find the solution. They work as a team and are a great resource. We had trouble with our AC and they returned the call that we left late in the day on Monday and they were out the following morning. Everything seemed fine and working great when they left and then all of a sudden the AC stopped Wednesday night. We called and they came out in the morning on the Fourth of July! Got us running again and all was good. We were battling a very troublesome wiring issue and they came back to our cry for help to track it down again on Wednesday morning and we thought we...read full review