About Norton Road Veterinary Hospital
Norton Road Veterinary Hospital is a professional and caring veterinary practice. They prioritize customer service and are responsive to urgent needs, accommodating appointments even when busy. The veterinarians are gentle and thorough, answering all questions and providing multiple treatment options with clear pros and cons. The hospital maintains open communication and addresses concerns. Overall, Norton Road Veterinary Hospital is praised for its friendly staff, reasonable pricing, and commitment to pet health and well-being. Clients have mentioned the staff's kindness, affordability of treatment options, and the veterinarians' expertise and gentle approach with their pets. The hospital is known for its compassionate care, especially during end-of-life situations, and the variety of services they offer.
These people are awesome! Best vet I've been too hands down. Such kind and caring people ❤️? really makes me feel like they love my babies as much as I do. I will definitely be taking all of my fur children and future fur children to them.
We have been going here for a decade, and see Dr. Jew (pronounced JOE), and he is awesome, as is all the doctors and staff! Shout out to Dr. Logan and Dr. Borders as well. I give this location 5 stars for the following reasons;
1. Incredibly compassionate staff. We have never had a bad experience here with staff or otherwise. They love what they do, and how they treat you and your furry family members really proves this.
2. They spend time with you. It isn't just in and out with these folks. They want to hear your concerns, no matter what it is. They spend the time addressing your concerns, take their time to explain the plan/possibilites/thoughts etc, and we never...read full review
Yesterday, we were having an emergency with our beloved Labrador and contacted this vet since they were close to us. They were not our normal vet but they got us right in and treated us as if we had been going there as a regular patient. The doctor and the vet tech Jacob were extremely kind when they helped transition our boy over the rainbow bridge and allowed us as much time as we needed; extremely patient and never rushed us. When we decide to add a new furry family member in the future (not anytime soon), we will absolutely go here.