My vital care has been messed up for a long time, and we paid a year in full a month ago and it wasn't showing. I can never get it to work and cust service never really helps. TRINITY was amazing and got it all worked out with the help line for us, changed my email and got it taken care of. She worked on it for a long while for us, kept a great attitude and was so helpful. I will stay coming to this location because of her.Give that girl a raise!
December 2023
Bought a bearded dragon here today. They have some amazing black Friday sales going on right now. The employee that helped me out was extremely knowledgeable and went above and beyond to help me out.
October 2023
I went in last week to get some stuff for a leopard gecko and was helped by a girl with a beanie and ripped pants, but it didn’t feel like she was helping me at all, she sounded condescending the entire time and it really felt like she was acting as if everything I had picked out what completely wrong. I told her I didn’t have enough for the tank she wanted me to get and told her it was a very young baby and still she was so rude about it. I’ve been helped by other people like andy and trinity and they’ve always been so helpful and suggestive, I don’t know how there can be such a difference.
My vital care has been messed up for a long time, and we paid a year in full a month ago and it wasn't showing. I can never get it to work and cust service never really helps. TRINITY was amazing and got it all worked out with the help line for us, changed my email and got it taken care of. She worked on it for a long while for us, kept a great attitude and was so helpful. I will stay coming to this location because of her.Give that girl a raise!
Bought a bearded dragon here today. They have some amazing black Friday sales going on right now. The employee that helped me out was extremely knowledgeable and went above and beyond to help me out.
I went in last week to get some stuff for a leopard gecko and was helped by a girl with a beanie and ripped pants, but it didn’t feel like she was helping me at all, she sounded condescending the entire time and it really felt like she was acting as if everything I had picked out what completely wrong. I told her I didn’t have enough for the tank she wanted me to get and told her it was a very young baby and still she was so rude about it. I’ve been helped by other people like andy and trinity and they’ve always been so helpful and suggestive, I don’t know how there can be such a difference.