? SERVICE ?☐ Negligent☐ Inadequate☐ Acceptable☐ Exceptional☑ Excellent? CUSTOMER SERVICE ?☐ Rude☐ Dismissive☐ Indifferent☑ Considerate☐ Courteous? ORGANIZATION ?☐ Disorganized☐ Inconsistent☐ Standard☑ Efficient☐ Organized? HYGIENE ?☐ Filthy☐ Dirty☐ Clean☐ Sanitary☑ Immaculate♿ ACCESSIBILITY ♿☐ Impossible☐ Difficult☐ Challenging☐ Convenient☑ Welcoming? VALUE ?☐ Money-milking☐ Expensive☐ Fair☑ Economical☐ BargainDate visited: 03/12/2024I have heard of this place from a coworker who claimed he had visited it frequently. With no reason to doubt him, I scheduled an appointment for a vision check-up and prescription... read full review
May 2023
The staff of this location in Fairfield are TOP NOTCH!! Every person we interacted with was kind, professional, understanding and helpful. My mom was transported from a nursing home and is wheelchair confined. She was extremely late to the appointment due to transport driver being late to pick her up. They still worked her in and treated her kindly and professionally without rushing her through the process. Several staff and the Doctor were there past closing time too! Then, the transport driver refused to take her home and left my mom stranded. A few of the staff members stayed and called the transport company on our behalf. I cannot express enough our appreciation... read full review
February 2023
Doctor and staff are always polite and friendly. I need to get shots in my eyes to control bleeding. They do keep it almost pain free. They are very helpful, they make me feel hopeful each time I leave. No dreading the next appt.. I trust that they know what they are doing. I am puting my eye sight in thier hands after all.
? SERVICE ?☐ Negligent☐ Inadequate☐ Acceptable☐ Exceptional☑ Excellent? CUSTOMER SERVICE ?☐ Rude☐ Dismissive☐ Indifferent☑ Considerate☐ Courteous? ORGANIZATION ?☐ Disorganized☐ Inconsistent☐ Standard☑ Efficient☐ Organized? HYGIENE ?☐ Filthy☐ Dirty☐ Clean☐ Sanitary☑ Immaculate♿ ACCESSIBILITY ♿☐ Impossible☐ Difficult☐ Challenging☐ Convenient☑ Welcoming? VALUE ?☐ Money-milking☐ Expensive☐ Fair☑ Economical☐ BargainDate visited: 03/12/2024I have heard of this place from a coworker who claimed he had visited it frequently. With no reason to doubt him, I scheduled an appointment for a vision check-up and prescription... read full review
The staff of this location in Fairfield are TOP NOTCH!! Every person we interacted with was kind, professional, understanding and helpful. My mom was transported from a nursing home and is wheelchair confined. She was extremely late to the appointment due to transport driver being late to pick her up. They still worked her in and treated her kindly and professionally without rushing her through the process. Several staff and the Doctor were there past closing time too! Then, the transport driver refused to take her home and left my mom stranded. A few of the staff members stayed and called the transport company on our behalf. I cannot express enough our appreciation... read full review
Doctor and staff are always polite and friendly. I need to get shots in my eyes to control bleeding. They do keep it almost pain free. They are very helpful, they make me feel hopeful each time I leave. No dreading the next appt.. I trust that they know what they are doing. I am puting my eye sight in thier hands after all.