Requested a deep massage when I booked and the person who performed the massage waited until I was undressed and on the table to say she couldn't do a deep massage. As usual, they say "tell me if you need more or less pressure" so when I flipped over I asked for more pressure, and she said she couldn't do more. Waste of time and money. Super disappointed and will not be returning. Stella C I hope you are more honest when people try to book with you.
March 2024
Worst management phone call I have ever received. Claiming I called Ohio instead of California and wanting to charge my account. Do not go here, very rude staff and it's supposed to be a place to rejuvenate not cause stress.
January 2024
I was having such a bad day before my appointment, my son turned my car lights on and it died-had to jump start it, my number was wrong in the system so I didn't get the confirmation and my calendar had the time for the appointment wrong. It was such a bad day and I was so upset because I have TOS and need the relief. I talked to Jamie and she was so considerate, calm and polite!! She got my number placed in the system correctly and was able to reschedule me the very next day! I would also highly suggest their massage therapists as many of them are veterans in the industry that really know what they're doing and how to help you!
Requested a deep massage when I booked and the person who performed the massage waited until I was undressed and on the table to say she couldn't do a deep massage. As usual, they say "tell me if you need more or less pressure" so when I flipped over I asked for more pressure, and she said she couldn't do more. Waste of time and money. Super disappointed and will not be returning. Stella C I hope you are more honest when people try to book with you.
Worst management phone call I have ever received. Claiming I called Ohio instead of California and wanting to charge my account. Do not go here, very rude staff and it's supposed to be a place to rejuvenate not cause stress.
I was having such a bad day before my appointment, my son turned my car lights on and it died-had to jump start it, my number was wrong in the system so I didn't get the confirmation and my calendar had the time for the appointment wrong. It was such a bad day and I was so upset because I have TOS and need the relief. I talked to Jamie and she was so considerate, calm and polite!! She got my number placed in the system correctly and was able to reschedule me the very next day! I would also highly suggest their massage therapists as many of them are veterans in the industry that really know what they're doing and how to help you!