I’m giving 5-Star to Scott for his level of communication on upgrading my thermostat. Although I am giving Scott 5-Star, there appeared some communication issues with having me on the schedule and I’m not crazy about how the Company “pushes “ for a 5-star rating. I had received a request even though I was still waiting for the completion of the job.
August 2024
I had a great experience with 5 Star ! Quickly returned my call, appointment promptly scheduled for estimate and part order was next day ! I had the new parts installed that same afternoon. So from the time my AC was found not working until the time they got it working again with new parts installed was 48 hours ! Service associate was courteous and knowledgeable. I highly recommend this company.
August 2024
They were very punctual replaced our AC with ease & professionalism. I highly recommend them. Mitch was very clear in explaining our problem & helped us make the best decision. He even worked with us after his work hours. I had a very positive experience & were able to have our AC replaced in less than 24 hrs.
I’m giving 5-Star to Scott for his level of communication on upgrading my thermostat. Although I am giving Scott 5-Star, there appeared some communication issues with having me on the schedule and I’m not crazy about how the Company “pushes “ for a 5-star rating. I had received a request even though I was still waiting for the completion of the job.
I had a great experience with 5 Star ! Quickly returned my call, appointment promptly scheduled for estimate and part order was next day ! I had the new parts installed that same afternoon. So from the time my AC was found not working until the time they got it working again with new parts installed was 48 hours ! Service associate was courteous and knowledgeable. I highly recommend this company.
They were very punctual replaced our AC with ease & professionalism. I highly recommend them. Mitch was very clear in explaining our problem & helped us make the best decision. He even worked with us after his work hours. I had a very positive experience & were able to have our AC replaced in less than 24 hrs.