My experience getting imaging done was pleasant and routine my issue rests with Billing.I paid my bill in full then called two weeks later to get a copy of my bill, for insurance reimbursement. The billing person said she couldn't email me a copy because of HIPPA. Then she said that it was the owner's policy that did not permit her to email me a copy of my bill because her email contained her name and a patient may stalk and kill her.HIPPA Compliance Regulation 45 C.F.R. ยง 164.530(c) of HIPPA's regulations states that a patient has the right to receive email communications that include their personal health information (PHI) if the patient asks for it.Dublin... read full review
August 2023
I have been going to Dr. Kerner for the last three years. Out of those three years I have been treated with kindness, respect and professionally. Dr. K listens, ask questions, and responds to my questions. Overall, he's an amazing Dr!
May 2023
Dr. Kerner is kind and transparent. Many people that come here probably are not expecting the treatment they get, and that makes it difficult for them to accept the diagnosis. I came expecting to need surgery and he told me that we likely could get away with just injections for several years. I admit that I was skeptical when he first told me that, but he was completely correct. While it may sound like he's trying to get you to have a treatment that is less invasive just to prolong the inevitable, that's just your ignorance. He's been nothing but kind, responsive, and effective. If this office can provide the treatment that is necessary for your condition,... read full review
My experience getting imaging done was pleasant and routine my issue rests with Billing.I paid my bill in full then called two weeks later to get a copy of my bill, for insurance reimbursement. The billing person said she couldn't email me a copy because of HIPPA. Then she said that it was the owner's policy that did not permit her to email me a copy of my bill because her email contained her name and a patient may stalk and kill her.HIPPA Compliance Regulation 45 C.F.R. ยง 164.530(c) of HIPPA's regulations states that a patient has the right to receive email communications that include their personal health information (PHI) if the patient asks for it.Dublin... read full review
I have been going to Dr. Kerner for the last three years. Out of those three years I have been treated with kindness, respect and professionally. Dr. K listens, ask questions, and responds to my questions. Overall, he's an amazing Dr!
Dr. Kerner is kind and transparent. Many people that come here probably are not expecting the treatment they get, and that makes it difficult for them to accept the diagnosis. I came expecting to need surgery and he told me that we likely could get away with just injections for several years. I admit that I was skeptical when he first told me that, but he was completely correct. While it may sound like he's trying to get you to have a treatment that is less invasive just to prolong the inevitable, that's just your ignorance. He's been nothing but kind, responsive, and effective. If this office can provide the treatment that is necessary for your condition,... read full review