Bockrath Flooring & Rugs

Bockrath Flooring & Rugs is a family-owned flooring store that has been serving customers for generations. They offer a wide range of flooring options, as well as a unique Rug Studio, which was created in 2015. The Rug Studio allows customers to customize rugs to fit their specific room dimensions and shapes, using any carpet sample from the showroom. The team of rug artisans cuts and binds the chosen carpet to finish the rug. One satisfied customer shared their experience with Bockrath's customer service. Their carpet unexpectedly faded and deteriorated in just over a year, but Doug and his team were quick to respond. They not only replaced the carpet but also provided exceptional customer service. The team of installers traveled out of their service area and were professional, caring about their product and installation. Another customer visited Bockrath Flooring & Rugs to "spice up" their place and was thrilled with the service. Doug and Erin were helpful, and the custom rugs were made affordably. They even threw in a special dog rug that their pet adores. Paul and Laura Thimons also recently purchased new carpet from Bockrath. They praised the design team for providing the time and support they needed to choose the perfect carpet. The staff worked diligently to ensure the carpet was laid properly, leaving the Thimons very pleased with their experience at Bockrath. Overall, Bockrath Flooring & Rugs offers excellent customer service, a vast array of flooring options, and a unique rug customization service, making them a top choice for all flooring needs.