These guys are AWESOME! It was Sunday when a small-ish branch fell on my house, creating enough noise to alarm me, with another larger one about read to drop on a windy day. Ricki (spelling?) answered the phone and was out with another person in about 30-40 minutes. Turned out there were two dead branches they cut down safely, pulling them away from over my house and chimney as they did so. Because they were responding to this emergency so quickly on a Sunday, they did not have the truck/equipment to haul away the debris. They came back two days later as promised (even though it was raining), additionally clearing all debris and branches that had been accumulating on... read full review
October 2024
I had a great experience working with The 1 Tree Service. We had an emergency situation with a portion of a tree falling on our house. Joe took my call on a Friday evening and was onsite the first thing the next morning to remove the fallen tree. They are working directly with my insurance which make the process easier for me as a customer. The work they did was great, everything was completely cleaned up when they were done. They were very professional and communicated very well about the process and what to expect.
August 2024
I began with a 5 star rating based on my estimate for saving my Honey Locust which had grown over 3 and now 4 yards. The estimate was fair and I loved the plan. The tree was scheduled within a reasonable time. Mid day on my scheduled day, I received a phone call that they would not be coming because they had been called to clean up storm damage (there had not been a storm to my knowledge but) I accepted the explanation. To my surprise I was not rescheduled for over a month. I waited patiently for July 30 to come. On the 29th I received the message that they would be here to prune my tree and that it may be as early as 7 AM. I arose early. I had made arrangements... read full review
These guys are AWESOME! It was Sunday when a small-ish branch fell on my house, creating enough noise to alarm me, with another larger one about read to drop on a windy day. Ricki (spelling?) answered the phone and was out with another person in about 30-40 minutes. Turned out there were two dead branches they cut down safely, pulling them away from over my house and chimney as they did so. Because they were responding to this emergency so quickly on a Sunday, they did not have the truck/equipment to haul away the debris. They came back two days later as promised (even though it was raining), additionally clearing all debris and branches that had been accumulating on... read full review
I had a great experience working with The 1 Tree Service. We had an emergency situation with a portion of a tree falling on our house. Joe took my call on a Friday evening and was onsite the first thing the next morning to remove the fallen tree. They are working directly with my insurance which make the process easier for me as a customer. The work they did was great, everything was completely cleaned up when they were done. They were very professional and communicated very well about the process and what to expect.
I began with a 5 star rating based on my estimate for saving my Honey Locust which had grown over 3 and now 4 yards. The estimate was fair and I loved the plan. The tree was scheduled within a reasonable time. Mid day on my scheduled day, I received a phone call that they would not be coming because they had been called to clean up storm damage (there had not been a storm to my knowledge but) I accepted the explanation. To my surprise I was not rescheduled for over a month. I waited patiently for July 30 to come. On the 29th I received the message that they would be here to prune my tree and that it may be as early as 7 AM. I arose early. I had made arrangements... read full review