About McCloud Windows
Reviews for McCloud Windows
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Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 7PM
Sunday: Closed
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McCloud Windows, based in Columbus, Ohio, is committed to offering value-driven, locally made windows with lifetime warranties for the residential community. They use high-quality materials to ensure great craftsmanship and industry-leading customer service. Customers appreciate their stress-free, high-pressure-free sales approach, as well as the professionalism and timeliness of their installers. One customer described having their entire home's windows replaced in a single day, while another noted how the updated look of their home improved after installation. The team is praised for efficiency, respectfulness, and thorough cleanup. The owner and salespeople are known for being knowledgeable, caring, and attentive. Many customers highlight that the windows not only enhance the appearance of their homes but also improve comfort and reduce energy bills. Additionally, the installers are friendly and considerate, even with pets and young children in the home. Overall, McCloud Windows is highly recommended for its quality products, transparent pricing, and exceptional service.
We had the best experience with McCloud Windows! Very professional and great installers! We love our windows! They are really well built and love how easy they are to clean!!
We got all of our windows replaced and could not be happier with the whole experience. Nathan is so easy to work with and there were no high pressure sales tactics. The time from the initial meeting to the day of installation was shorter than expected and only took one day for the installation. The installers were a father/son team that have been working for the company for a while and were very courteous. Nathan even stopped by to check out the progress. We had a very bad experience at our previous home with a different replacement window co, so it took us a long while to work up the courage to begin the process again but Nathan made it so easy and put our fears at ease. We would totally recommend McCloud Windows to anyone interested in replacing windows
My Journey with McCloud Windows has been amazing, way above my expectations. It started in March with a phone conversation with Joe. I had sent an online message through their website outlining what I was looking for. I had been through several visits from other companies. I had gotten a whole lot of gimmicks, smoke and mirror special offers, and high pressure 'sign today' sales. I was over it. I asked McCloud if they could give me an honest quote on just the four windows that needed replaced the most. Joe responded and asked a few questions. I sent him pictures and dimensions of what I needed. There were no issues providing a quote and committing to only four windows, when everyone else had 6-7 window minimum. In addition to the minimums, the prices were more with less windows at the other places (discounts for doing all 17). McCloud had the same price for me, no matter how many I ordered. There were also no confusing buy 2 get 2 hard to understand offers. Just upfront competitive pricing. Joe was fantastic on the phone and provided great information and was able to help answer questions based on his past experience. I agreed to have Joe come out and take a look at the windows. We talked through all our options, discussed various ways we could order/replace (Four windows, just the front windows, just the second floor, etc.). All my questions and scenarios were talked through, with zero pressure. He was there discussing and putting up with my questions so long his wife called to check on him! After talking with Joe, researching the company, and understanding the quality and price, we actually decided to move forward with replacing almost all of our windows. The only one we did not replace was a half round. I decided to pass on this one for now because Joe took the time to explain to me that because of its shape it is a bit more expensive. Based on the price, and other factors, I was able to put that one off and will have McCloud replace that in a few years. This was possible because they are willing to do just one window. No one else that I had in for an estimate would have done that. This week our windows were installed. We had the best installation crew in Brad and Brad. My wife said, of all of the contractors/workers that have been in our house, none have been as respectful and courteous as these two. They were professional from the beginning. They explained everything and took great pride in what they were doing. The install looks fantastic. The caulking is nearly immaculate. There was no mess to clean, the drywall needed to be trimmed and there is not a spec of dust to be found. The guys were super efficient and we could not have asked for a better experience. Today Joe came by and completed a final walkthrough to make sure everything went as expected. In addition to making sure we were satisfied, he walked through the lifetime warranty and all other post install details. We could not be more pleased with this process from start to finish! I would recommend McCloud to anyone looking for quality windows at a great price. We did have one issue, the bathroom window was supposed to be opaque, but showed up clear. Things happen. We discussed it with Joe on our walkthrough today and I am sure we will see the correct window soon.