I received treatment on a small area about 8 years ago and it was great. People were nice and professional. Loved the girl who always did my treatments. Haven't had any regrowth in that area in 8 years. Best investment I've made in a long time. BUT, came back about a year ago to do 3 more areas including chin, underarms and bikini. Paid $2000 up front in cash. Went to 3 sessions, things were going great and hair was coming in less noticeably. Then one day I get a text saying that my location was closed and I needed to reschedule at one of their other clinics. I could choose from Indianapolis, Cleveland or Pittsburgh. Seriously? Drive 3 hours once a month for... read full review
March 2019
I have been go to Light RX until I arrive to my 6 appointment and suddenly I received message said your location closed in Columbus ,Oh ..and the another location is far from me 3 hours!! to make appointment with them !!! Is that's the way to treat customers like this !!! I already pay the whole money and I sign on contract and at the end my money gone and I didn't finish my treatment ... to do clam I need to wait 30 business day or maybe I am not getting anything !!!!! The worry thing every body disappeared the customer and the client and nobody said anything ??I was sure it's trust place to go from the reviews and was busy place!!
June 2018
I went in for facial hair removal and it was not as professional as I would have liked. I did not get the service I expected for a $2000 package and would have left early on but they would not provide a refund. I continued to get services there but the treatments were not consistent and all areas were not addressed in each treatment. The persons performing the services changed every time and were somewhat demeaning. As in .. the mustache was left alone multiple times. The goatee area was left alone almost entirely. They left a under chin beard thing at one point. I ended up having a goatee and neck hair.. which I hate. I would have done nothing if this was to happen.... read full review
I received treatment on a small area about 8 years ago and it was great. People were nice and professional. Loved the girl who always did my treatments. Haven't had any regrowth in that area in 8 years. Best investment I've made in a long time. BUT, came back about a year ago to do 3 more areas including chin, underarms and bikini. Paid $2000 up front in cash. Went to 3 sessions, things were going great and hair was coming in less noticeably. Then one day I get a text saying that my location was closed and I needed to reschedule at one of their other clinics. I could choose from Indianapolis, Cleveland or Pittsburgh. Seriously? Drive 3 hours once a month for... read full review
I have been go to Light RX until I arrive to my 6 appointment and suddenly I received message said your location closed in Columbus ,Oh ..and the another location is far from me 3 hours!! to make appointment with them !!! Is that's the way to treat customers like this !!! I already pay the whole money and I sign on contract and at the end my money gone and I didn't finish my treatment ... to do clam I need to wait 30 business day or maybe I am not getting anything !!!!! The worry thing every body disappeared the customer and the client and nobody said anything ??I was sure it's trust place to go from the reviews and was busy place!!
I went in for facial hair removal and it was not as professional as I would have liked. I did not get the service I expected for a $2000 package and would have left early on but they would not provide a refund. I continued to get services there but the treatments were not consistent and all areas were not addressed in each treatment. The persons performing the services changed every time and were somewhat demeaning. As in .. the mustache was left alone multiple times. The goatee area was left alone almost entirely. They left a under chin beard thing at one point. I ended up having a goatee and neck hair.. which I hate. I would have done nothing if this was to happen.... read full review