My frustration is mostly with regard to the online check-in function, but given the signs up on the door requesting patrons to be patient it makes me thing that there are multiple factors at play.
For background, I logged into the app and got my virtual place in line with approximately 40 minutes of wait time. Did my shopping around the area until the estimated time dropped down to around 1 minute and I walked in. All of the staff that I encountered were friendly but that 1 minute turned into an additional 20 minutes of wait time. This in an of itself is not an issue, the problem is I've never had this happen at any other location which is where... read full review
November 2023
The staff at this location was very courteous and listened to our request with patience and politeness.They handled our kid very nicely.I asked the service provider for her name, but I apologized to her for not being able to remember it.I do recommend this location for your regular hair-cuts/styles.(This review is for the saloon on Sawmill Road, near DSW and While Foods Market, in Dublin, Ohio)
September 2023
A great experience, w/ Jordan, totally to do her thing with a 67-year-old balding man she did great better than great better than most we'll look her up every time I visit there
My frustration is mostly with regard to the online check-in function, but given the signs up on the door requesting patrons to be patient it makes me thing that there are multiple factors at play.
For background, I logged into the app and got my virtual place in line with approximately 40 minutes of wait time. Did my shopping around the area until the estimated time dropped down to around 1 minute and I walked in. All of the staff that I encountered were friendly but that 1 minute turned into an additional 20 minutes of wait time. This in an of itself is not an issue, the problem is I've never had this happen at any other location which is where... read full review
The staff at this location was very courteous and listened to our request with patience and politeness.They handled our kid very nicely.I asked the service provider for her name, but I apologized to her for not being able to remember it.I do recommend this location for your regular hair-cuts/styles.(This review is for the saloon on Sawmill Road, near DSW and While Foods Market, in Dublin, Ohio)
A great experience, w/ Jordan, totally to do her thing with a 67-year-old balding man she did great better than great better than most we'll look her up every time I visit there