I’ve been a patient for over 8 years and I wouldn’t trust anyone else with my skincare. Dr Hicks helps keep my skin together with Laser genesis treatments and I see Kourtney for chemical peels & more. They’re both professional and knowledgeable about the latest trends in skincare. I like that Kourtney tries the products and speaks from her own (honest) experience when recommending new services. Kourtney and Dr Hicks make me feel like a friend instead of their patient and that’s how it should feel! I once asked Dr Hicks about a cosmetic procedure that she wasn’t familiar with, she recommended another specialist in the city (most other docs are hesitant... read full review
May 2024
Dr. Jana is a true professional! She is not only extremely knowledgeable in her field but has a wonderful bedside manner. She always ensures that you are comfortable during procedures&visits. The office staff was great. So smiley and pleasant! The nursing staff was outstanding.
January 2024
Dr. Hoover is the best. I went in to my appointment ashamed and embarrassed about my skin condition. Dr. Hoover was very professional and empathetic to what my skin problem. I did not have to wait long at all! Got in to an exam room swiftly, and in less that 10 mins, the Dr. was in the room. He was patient and listened to my full history that collectively contributed to my skin problem. He clarified the misinformation I had, and gave me a clear and treatable way for me to feel comfortable and confident again. Thank you Dr. Hoover, for your knowledge and understanding with my skin health concern.Friendly desk staff and kind educated medical team at Downtown Dermatology.... read full review
I’ve been a patient for over 8 years and I wouldn’t trust anyone else with my skincare. Dr Hicks helps keep my skin together with Laser genesis treatments and I see Kourtney for chemical peels & more. They’re both professional and knowledgeable about the latest trends in skincare. I like that Kourtney tries the products and speaks from her own (honest) experience when recommending new services. Kourtney and Dr Hicks make me feel like a friend instead of their patient and that’s how it should feel! I once asked Dr Hicks about a cosmetic procedure that she wasn’t familiar with, she recommended another specialist in the city (most other docs are hesitant... read full review
Dr. Jana is a true professional! She is not only extremely knowledgeable in her field but has a wonderful bedside manner. She always ensures that you are comfortable during procedures&visits. The office staff was great. So smiley and pleasant!
The nursing staff was outstanding.
Dr. Hoover is the best. I went in to my appointment ashamed and embarrassed about my skin condition. Dr. Hoover was very professional and empathetic to what my skin problem. I did not have to wait long at all! Got in to an exam room swiftly, and in less that 10 mins, the Dr. was in the room. He was patient and listened to my full history that collectively contributed to my skin problem. He clarified the misinformation I had, and gave me a clear and treatable way for me to feel comfortable and confident again. Thank you Dr. Hoover, for your knowledge and understanding with my skin health concern.Friendly desk staff and kind educated medical team at Downtown Dermatology.... read full review