About Benefit Cosmetics BrowBar
Benefit Cosmetics BrowBar receives high praise for its talented and friendly staff who consistently deliver excellent results. Hannah is recognized for her fun, professional, and attentive service, helping clients feel comfortable and confident, even if they are unsure of what they want. She is punctual and reliable, ensuring a positive experience every time. Many clients appreciate her ability to understand vague requests and explain procedures clearly, making anxious or unsure customers feel at ease. Haylea is highly trusted and has been a favorite for over a decade. She is known for her exceptional work and personalized care, with some clients willing to drive long distances just to see her. She provides expert treatments like brow laminations and matches makeup to skin perfectly, always exceeding expectations. Her excellent customer service and skill have built a loyal following, with clients following her from store to store. Overall, the BrowBar is praised for its friendly atmosphere, professional staff, and high-quality services that leave clients satisfied and eager to return.
I have been seeing Haylea for 10+ years and she is the ONLY person I trust when it comes to anything involving my face! I followed her when she transferred stores and now drive 35 mins each way just for her! She is family to not only me, but my son and husband as well! She always provides excellent customer service and her work never disappoints!!!! I had been thinking of laminating my brows for months, but wasn’t exactly sure. Talked with Haylea and we decided to go for it and she did an AMAZING job, as always! She explained the process and was very reassuring and gave me exactly what I wanted!!! Thank you Haylea!!!
I usually don’t go back to the same person twice for things like this (beauty services), but I’ve gone to Hannah L. several times now to get my eyebrows done and she exceeds my expectations every single time.
I’m generally pretty clueless on what exactly I’m looking for but she somehow understands all of my vague requests and takes the time to explain things that I don’t understand without making me feel stupid!!! I’m a very anxious person which usually discourages me from services like this, but she always makes me feel comfortable. She’s super kind and engages in conversation but she won’t pressure you to talk if you don’t want to.
She’s punctual,...read full review
I was also very pleased after visiting the Benefit brow bar at Ulta. I got an appointment right away for just walking into the store. Very unexpected but happy for the great customer service! Before the brow's get done they have to ask you some questions like if your allergic to anything or are currently taking any medications for your skin. I had previously been on accutane but was still able to do the brow wax because it had been over a year since I last used the medication to resolve my acne concerns. They first start off telling you what they plan to do based off what you picked on the menu. For me, the lady told me she'd outline my eyebrows with a pencil then go through it carefully to pull that hair off. I was happy she said the wax is good for sensitive skin since I have that sort of skin type. She did a great job considering I told her how rough I had it in the past with the cheap salons I had been going to that ruined my pretty and natural eyebrows. Basically I came out of a cheap salon with a red mark for a week and was not a happy customer. I learned my lesson from then on to go with people I trust to wax my eyebrows. I knew I could trust this place because I shop at Ulta often and have heard only good things about the brow bar service. Plus I use the benefits products so I know it's safe on my skin. I highly recommend the brow bar at Ulta if you want your eyebrows done very well.