“Great work, communication and reliability. Alex was great to work with and very dependable, even after the work is done“
“Hands down the best roofing company in Ohio! Bruce and Gary were both very informative throughout the process. The roofing products are top notch. The crew that came out did phenomenal work. It’s hard to find good companies that offer high quality work and Distinctive Metal roofing met and exceeded all my expectations. I am so happy with my new roof! I highly recommend this company for your roofing replacement, well worth the money!“
“Taylor was very honest and professionalOur house is the nicest one on our street nowGreat experienceServices: Roof repair for storm & wind damage“
“I HIGHLY recommend Price Rite Roofing! Not only did Lawrence do a fantastic job fixing some of our siding as well as installing a new skylight for us, but he was so flexible and kind! We will always be using them for our roofing and siding needs!“
“Service was great
Workmanship was excellent
House looks beautiful
Thanks Tim Hackney“
“They did my mother's roof. Excellent job. Very trustworthy, which is hard to find. Recommended highly!“
“Jeff and Angela at Triple Peaks Roofing are very professional and still able to maintain that friendly, personal, and very timely service that is all but lost in this day and age! Thank you for the beautiful roof and great service.“
“R Hammond replaced our old, rotting, peeling wood deck, with a beautiful new composite deck. We love it even more than we expected to. Workmaship and customer service were both great. The crew was always on time and always polite. We definitely anticipate working with R Hammond for future projects“
“Pricing was competitive, communication was good throughout, and the final product is beautiful. We also found the owner to be honest and we did not feel pressured to make unnecessary upgrades.“
“John was great communicating with us throughout the entire process. We appreciated the crew’s hard work and professionalism. The company was great to work with.“
“fantastic experience I was completely surprised Mike not only took his time explaining my roofing options but did not play some big price discount game ! Great experience finally a true professional approach ! I did not want some long drawn out sales pitch and the price was reasonable my roof is large and after comparing his price with other rooting contractors I felt I was getting a good deal for a quality roofing system thanks again Mike I will definitely be sending business your way !!“
“North Olmsted Exteriors replaced my roof. They're crew was very impressive with not only the installation of my roof but the clean afterward. Thanks again NOE for a job well done!“
“I work for the company as a service technician. I just wanted to say that this is the best company I have ever worked for. This company has helped me improve on myself and my work. I couldn't be happy with the team I am working with.“
“I had a great experience with Royalty start to finish. Tyler gave a great presentation with detailed information on the different materials used and steps in the process. He was very responsive and easy to work with through some of the challenges in my situation. I went with the 50 year transferrable warranty option, my opinion that it's the best value. The full roof replacement was done quick and clean and looks perfect!“
“Edit 5/7/24:
The owner reached out to me after posting this review. We discussed the issue further and they agreed to issue a full refund for the unsuccessful repairs. I will say I wish this resolution was reached before leaving a review, but am really appreciative and glad we ended on a positive note and the situation was made right. Adjusted review from 2 to 4 stars.
I never enjoy having to leave a negative review, but constructive feedback is how people and businesses grow. I hired Fixler Roofing last year to fix 3 issues in the roof, water overrun of the gutter on the front porch, water overrun over the back garage service door and a water leak into my garage. After the first attempt, only the water overrun on the front of the house was fixed, but not the overrun in the back or the leak in the garage. Fixler Roofing came back out a second time to take care of the overrun in the back at no charge and was able to resolve the issue which was much appreciated.
Unfortunately, the garage roof leak was not resolved. I contacted Fixler Roofing to inquire into what would be done to further resolve the issue and was told there is no warranty on repair work. I understood this was in the contract, but asked why a warranty would even be applicable to the situation given that the repair was not completed in a satisfactory manner. I understand roofing repair could be tricky, but can't understand how you can charge a customer money and not make successful repairs. I paid $600 for the repairs to the garage roof and was told it would be $3000 if I wanted Fixler Roofing to come back out again as they would need to tear that entire section of roof out to address the issue. As I found out, a roof teardown would have been completely unnecessary
I ended up hiring another roofer who came out and was able to quickly identify the issue which was in the front corner where the roof meets the siding. Fixler Roofing suspected this area too, but didn't successfully implement a repair. The second roofer informed me that the flashing Fixler Roofing installed in an attempt to repair the issue was not properly installed. It was installed over the existing shingles and siding, nailed to the singles and then caulked. The flashing should be installed under the shingles and siding. This resulted in multiple shingles having to be replaced as part of the repair to properly redo/reinstall the flashing and repair the spot where water was entering into the garage.
I don't want to leave out the positives, and why I gave 2 stars instead of 1. David from Fixler roofing was very prompt in responding to calls and emails and I do appreciate him helping me to try and find a roofing company that would be willing to guarantee their repair work and offering me a lot of guidance throughout process. I can't speak for the quality of work on new roofs (given the # of 5 stars I would assume they do great work there), but I can't recommend Fixler Roofing for repair work when they won't stand behind their work. I don't agree with charging or attempting to charge customers thousands of dollars for repair work without any kind of guarantee that their work will fix the issue. The second roofer I hired advised that if his work doesn't resolve the issue, he will revisit it free of charge and I believe that's how a company should operate if they are unsuccessful in fulfilling their duties to make repairs. At the very least, I would offer a refund if unsatisfactory work was performed and at least be willing to look into the issue more before blindly wanting to do a roof teardown.“
“Special thank you to pro roofing! They saved us ! Just bought a new first home, and during repairs the ceiling started to leak with only three days until move in!! Thankfully pro roofing came to our rescue with amazing professionalism and kindness and understanding during this crazy situation! Highly recommend them!“
“We met with Bill during the estimate and and hired them to handle our siding project. The work was done to perfection!“
“Great Business! Needed the flashing on my chimney replaced and Paul not only gave me a great price, he sent out his chimney specialist and he did the work done the same day. Very nice workers & great work done. He took his time and did it right. Ice Guard & Metal Flashing. Highly recommend!“
“These guys are pro's. They were much faster than I was expecting, I think they replaced my whole roof in about a day. I hope I never need to call them again, but I sure will!Services: Roof inspection“
“GRT staff is awesome took work with. Roof looks great and the site was cleared of debri from the installation.“
“Update to Original Post:
The entire team was fantastic!! They said they would arrive at 8am, and the entire team was here at 8am. They were able to do the full roof replacement on my little house and some work on the detached garage all in one day (faster than expected). They replaced the chimney and vents with pieces that look a million times better. They went above and beyond in their work (craftsmanship, scope, and quality), and I can't spot one flaw. The team was so friendly and professional, and they get bonus points for being extra nice to my dog (they made her day). All that and they managed to stay in budget, and left the entire property spotless. You don't get that sort of performance without a great leader, so extra points for Eric and his management of both the work getting done and the clients. When I complimented him on this, he gave all the credit to the great crew, which is just another sign that he's a good leader. I was so nervous because I've heard so many roofer horror stories, but my experience is that there is at least one great one out there (Benedict). I'll be using them again in a few years for the garage and definitely will be recommending them in the meantime to anyone that I hear needs a good roofer!
Original Post:
I searched all the threads in neighborhood /Berea Facebook groups, Nextdoor, etc. in addition to Google) before picking the contractors for estimates because I've heard so many roofing horror stories and it's a big investment. Every single "Does anyone know a good roofer?" thread in all of those groups Benedict comes up most frequently with people saying great things. I'll post another update here after the project is done, but so far I'm very impressed. Eric showed up exactly when he said he would, which is important to me. He was extremely professional, knowledgeable, thorough, friendly, and fair. He managed my expectations well about timing too. I'm happy to make them my top pick of the roofers vetted, and looking forward to the project start!“