My father and I had to get a new Jet Aerator for his septic system (anyone in Hamilton County, Cincinnati knows it has to be a Jet) very professional, excellent customer service. Lady who helped us at front desk was awesome. Thank you Ace Sanitation.
February 2024
Each interaction with this company has been excellent. They genuinely try to help and educate how to maintain a septic tank. We have dealt with many of their employees on several issues and I never felt like they were trying to make an extra buck. Just the opposite...they offer solutions on how to save money. Honest individuals. I would recommend this company to anyone who asks.
November 2023
Had a technician come out next day for a minor septic repair. Completed minor repair, diagnosed a bigger issue that they are coming out to fix. Was not charged for the work done on the first day. Genuinely a company that doesn't nickle and dime you. Only issue is they are decently booked up and I will have to wait for repairs. Given the level of service I was provided so far that is understandable. The technician was very polite and insightful. The technician walked me through the process of what's going to be done in a way I could understand. Office staff have been very polite and friendly as well. When I called and provided my address the office staff instantly... read full review
My father and I had to get a new Jet Aerator for his septic system (anyone in Hamilton County, Cincinnati knows it has to be a Jet) very professional, excellent customer service. Lady who helped us at front desk was awesome. Thank you Ace Sanitation.
Each interaction with this company has been excellent. They genuinely try to help and educate how to maintain a septic tank. We have dealt with many of their employees on several issues and I never felt like they were trying to make an extra buck. Just the opposite...they offer solutions on how to save money. Honest individuals. I would recommend this company to anyone who asks.
Had a technician come out next day for a minor septic repair. Completed minor repair, diagnosed a bigger issue that they are coming out to fix. Was not charged for the work done on the first day. Genuinely a company that doesn't nickle and dime you. Only issue is they are decently booked up and I will have to wait for repairs. Given the level of service I was provided so far that is understandable. The technician was very polite and insightful. The technician walked me through the process of what's going to be done in a way I could understand. Office staff have been very polite and friendly as well. When I called and provided my address the office staff instantly... read full review