This store has great customer service. From the time we walked in several people asked if we needed help.We said no while we looked around and nobody was following us. Once we were ready we dealt with Shelia and she was amazing. Answered all of our questions. We will definitely be back.
May 2024
I’m an independent contractor and I shop a lot at places like HomeDepot, Lowe’s, Menards etc. At the Flore & Decor at 4291 Richmond Rd, Cleveland, OH ,I found, the most outstanding service. Very attentive and helpful staff is making my shopping experience exceptional.I would like to thank Kathryn Casto who, always helps me in the most challenging situations. Thank you Katy!
May 2024
Had the most positive experience with excellent customer service - a young man named FRED (according to his name tag) went above and beyond to be helpful. Super friendly young man with great knowledge of store and products…not like my recent trips to Lowe’s and Home Depot
This store has great customer service. From the time we walked in several people asked if we needed help.We said no while we looked around and nobody was following us. Once we were ready we dealt with Shelia and she was amazing. Answered all of our questions. We will definitely be back.
I’m an independent contractor and I shop a lot at places like HomeDepot, Lowe’s, Menards etc. At the Flore & Decor at 4291 Richmond Rd, Cleveland, OH ,I found, the most outstanding service. Very attentive and helpful staff is making my shopping experience exceptional.I would like to thank Kathryn Casto who, always helps me in the most challenging situations. Thank you Katy!
Had the most positive experience with excellent customer service - a young man named FRED (according to his name tag) went above and beyond to be helpful. Super friendly young man with great knowledge of store and products…not like my recent trips to Lowe’s and Home Depot