They love to take advantage of people who are on care source. PEOPLE really need to be aware of their insurance policy with this place. Because they will lie just to get more money out of you without going through the insurance process. Here's what happened to me back in May on the 17th. I took one of my kids to get a replacement pair of frames for his glasses, which were covered under his insurance. If they put in the right paperwork for them. But they held his glasses and told me I needed to pay $30 for them. Even though they were covered. I have been in contact with the insurance company and this place to get my money back. But they are giving me the run around,... read full review
January 2022
It was fantastic they help me look for what type of glasses I want they had me try on different glasses we found one and got business done they told me to come back to pick them up amazing customer service I think the employees deserve a raise
November 2019
This was my first time going to this place to get glasses. The people were friendly very nice the optician himself not too friendly but still professional. Problem is when I received my glasses they were the wrong prescription I could not see out of them everything was blurry and they made my head hurt which made me believe the prescription was too strong. I called them gave them the information that I just said they said no problem come in we'll fix them. Problem is when I got there they told me nothing was wrong with the glasses and if I wanted them changed I have to pay another $100 just so I can see right???? How is it they can tell me that the prescription is... read full review
They love to take advantage of people who are on care source. PEOPLE really need to be aware of their insurance policy with this place. Because they will lie just to get more money out of you without going through the insurance process. Here's what happened to me back in May on the 17th. I took one of my kids to get a replacement pair of frames for his glasses, which were covered under his insurance. If they put in the right paperwork for them. But they held his glasses and told me I needed to pay $30 for them. Even though they were covered. I have been in contact with the insurance company and this place to get my money back. But they are giving me the run around,... read full review
It was fantastic they help me look for what type of glasses I want they had me try on different glasses we found one and got business done they told me to come back to pick them up amazing customer service I think the employees deserve a raise
This was my first time going to this place to get glasses. The people were friendly very nice the optician himself not too friendly but still professional. Problem is when I received my glasses they were the wrong prescription I could not see out of them everything was blurry and they made my head hurt which made me believe the prescription was too strong. I called them gave them the information that I just said they said no problem come in we'll fix them. Problem is when I got there they told me nothing was wrong with the glasses and if I wanted them changed I have to pay another $100 just so I can see right???? How is it they can tell me that the prescription is... read full review