Reviews for Casualty Mitigation and Restoration
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From Casualty Mitigation and Restoration
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 2/5 
BBB: No Rating 
Nextdoor: 1 ❤️Casualty Mitigation and Restoration
10999 Reed Hartman Hwy #321, Cincinnati
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It’s unfortunate I have to leave a 1-star review because the actual work the contractors did was not bad. The issue with Casualty is that they are dishonest and fraudulent. They tried to charge me almost double and there were items on the bill that weren’t done and materials that weren’t used. One example - They tried to charge me for ceramic tile flooring when I chose vinyl plank flooring. I had to show physical proof that some of the things they were trying to charge me for were not actually done. After going back and forth with their billing dept for almost a year, they threatened to sue me if I did not pay the bill (which had still not been corrected). I hired...read full review
I do believe they’re trying their best, it’s just their best is really bad. The knowledge and skills just aren’t there. I don’t like to give negative reviews but feel it’s my duty to warn others from the headache and wasted time, resources, money, and peace. Life is too short so save yourself the frustration.
6-8 week estimated timeframe, ended up being close to 9 months with very poor craftsmanship. Broke most agreements in contract. Also passively avoided fixing mistakes they had made.