Perrino Builders & Remodeling

Oct 2023

We contacted Perrino in 2021 (under 2 years ago) about reworking our detached garage space. It required a $2500 retainer that would be put towards the build of the project. We went back and forth several times (as seen in attached emails) that the drawing measurements were not correct and our contact there agreed. While still not having correct dimensions, we were quoted $123,000 + We decided to pause to save money and work to getting the correct measurements. During this time no one from this company contacted us. I contacted them in September 2023 to see if we can finalize the plans and move forward. Knowing pricing would have changed but we have saved to do this job....read full review

Oct 2023

We contacted Perrino in 2021 about reworking our detached garage space. It required a $2500 retainer that would be put towards the build of the project. We went back and forth several times (as seen in attached emails) that the drawing measurements were not correct and our contact there agreed. While still not having correct dimensions, we were quoted $123,00+. We decided to pause to save money and work to getting the correct measurements. I contacted them in September to see if we can finalize the plans and move forward. Knowing pricing would have changed but we have saved to do this job. As you can see in the emails, we were offered a few options to move forward; one of which is paying another $2500 to the same company which didn't make sense to us. We asked to speak to an owner and Pat did reach out immediately. He clearly doesn't know the job or the situation as he said in asking to move house walls and we need new plans. I said it was detached and we never had correct plans drawn. He said they supplied plans and it's not his fault I'm unhappy and that picky. When I said we are just off by a few feet with this building he offered to come out. He asked for our address and then said we are far out and they are very busy so he wasn't sure he would continue with us as a client. I said you took our retainer and now you won't work with us? He said he would come out and see and I asked if I needed our lawyer present since he is refusing to work with us. He told me he will not come if a lawyer is present and I said ok, just us and he hung up. I sent an email recap and he finally emailed my husband. After $2500,we don't have plans for a garage after several basic attempts and a company that took our money no problem.

Jul 2023

We had purchased a couch from them a few years ago. The couch is wonderful, however because of how they treated me and my grandmother, we cannot recommend them at all. They first told us to go to where the on sale couches were, followed us there and when we checked the rest of the store, they just kept following us around. I paid in full for the couch($2100) in 2019(and the couch was also not on sale by the way), but they definitely did not want us in there because we didn’t look “rich” enough. We are a middle class family, but I had been lucky enough to be able to save for a new couch for my grandmother. Very standoffish and snobby staff. Maybe if you look rich...read full review