About Kobella Plumbing Heating Cooling
Kobella Plumbing Heating Cooling is a local business providing plumbing and HVAC solutions in Kirtland, Mentor, Willoughby, Painesville, Chardon, and surrounding areas of Lake and Geauga Counties. The company is known for its excellent service, quality workmanship, and customized solutions that meet each customer's needs. Customers praise the professionalism and expertise of Kobella's technicians. Recently, Sam received high praise for his prompt response to a natural gas issue in a customer's home. He confirmed the presence of dangerous gas levels and worked diligently to locate and fix the sources, ensuring the customers' safety. Another technician, Homer J, handled various plumbing repairs with professionalism, clearly informing the customer about the necessary work and costs. His thoroughness and pleasant demeanor made the experience comfortable, and he stayed as long as needed to complete the jobs. The company responds promptly to scheduling appointments and addressing customer needs. One customer shared that a technician carefully reviewed a difficult job involving work in a barn at the bottom of a 5-foot well with multiple connections. The team took pictures, provided a detailed quote, and completed the work professionally. Afterward, they reviewed everything with the customer and returned immediately when issues arose. Overall, Kobella Plumbing Heating Cooling is a reliable and trustworthy business for all HVAC and plumbing needs. Customers trust their honesty, professionalism, and quick responses, and many plan to continue using their services in the future.
These other reviews speak for themselves when it comes to the knowledge, skill, friendliness, and all around amazing service you'll receive with Kobella. But I believe their greatest achievement is the respect and kindness they show their employees throughout their careers, and long after. My fiance, Anthony, very proudly worked for them. When he passed away suddenly in December of 2020, they showed an astonishing amount of care, kindness, and love towards myself and his family, even going so far as to provide presents, decorations, and so much more to his two young children while they went through their first Christmas without their father. I write this review today because I was touched to discover the memorial they have up on their website for Anthony, even now, 5 years later. They have gone far beyond social etiquette or good PR, and simply managed to continually be excellent human beings. I know I can trust them to continue to honor Anthony's memory. You can certainly trust them with your plumbing, heating, and cooling needs. Keep being excellent to each other.
Bruno and Jeremy were both very knowledgeable. They quickly diagnosed the issues with my heating system and came up with a plan of action. Very good experience with these guys, highly recommend.
Sam did an excellent job!