“I was in need of switching vets and with my kitty’s complicated medical issues she can’t be seen by any vet. My initial call to this vet to see if they could even help her the staff was amazing. I get her records over to them and they reviewed them with 2 Dr.s and called me to discuss my options. The compassion they showed me in every call I made to them was awesome. Then walking through the door the amount of thought that went into their set up was noticed right off the bat. They have a drive up window for early morning procedure/ surgery drop offs. The Dr. calls to give you their findings and follows up. I would recommend the veterinarian practice to everyone! Amazing staff! Thank you!“
“They are very courtious and mindful with the pets. They care alot about what they do and they have always been helpful with my cats. The prices they charge are cheaper than most vets and the service is high quality.“
“Very friendly/informative staff. My pitbull needed a tumor removed & they checked her out, got surgery scheduled asap and made it a very easy process to get through. Stitches only took a few minutes to be removed and she was healed up soon after.“
“Wonderful vet tech scanned my new trapped feral. So nice and kind. The vet office is spotless. Think I well be switching vets to Crossroads if they accept new clients.“
“I have been going to this vet for several years and I have no complaints. They are always honest about what needs to be done and give me a breakdown of the cost as I am on a budget. When we just had to decide whether needed to put my dog down or not, Dr Jenny provided a cost of whether or not it would better to keep him alive or not. Unfortunately, due to his X-rays, honest opinion, and facts, we decided to put him down. When we put him down, we were in the room, my daughter held him, gave him hisses and we even were allowed grieving time after he was pronounced. This is an awesome vet, and I would recommend them to everyone!!“
“The office and work areas are very clean. The way they receive their patients, one at a time, is excellent. Very knowledgeable Dr. and staff talk to you every step of the way. Excellent people, service and care for our best buddy!“
“Great place, been taking my familys animals here for 20 some years. Very nice people and well trained staff always know what they are doing!“
“We've tried all the vets in the area, and this is by far our favorite. No nonsense, straightforward type of doctor, not going to try to upsell and offer tests and treatments that aren't necessary. Her prices are great, quick and efficient appointments. We are very pleased and highly recommend her!“
“Great place they care love talking my animals here. Thank to all the staff and doctors“
“Dr. Bieber is wonderful. She is amazing with my puppy, Chappo. The entire office is so caring and knowledgeable!!“
“They got me in for a same day appt as someone who’s never been a patient there before, for my cat who was battling an upper respiratory infection, a fever and dehydration. Despite my cat being difficult and aggressive because she was ill, all the staff was still pleasant and treated her with care and were very sweet (even though she was trying to rip their faces off). They gave her an antibiotic shot and fever reducer which has helped her. Even called to check on her a few days after her appt. She might need a follow up appt, so I will definitely bring her back here!“
“We started when it was just Burton Vet , we have 2 favorite doctors to go to with our pets place is always clean and friendly. If you have questions about your appointment after a need to call in Justin is the person you want on the other end .“
“I am very thankful for Lake Animal Hospital! Any time I had a concern with my dog, they get me right in for an appointment. Unfortunately my dog was diagnosed with lymphoma 6 months ago. Dr. Crouser was so helpful, kind and compassionate through that difficult time.“
“I came back to Big Creek after getting a new stray kitty I haven't been to them in awhile because this was the first pet I've had since back then The girls were wonderful on the phone and got me in the next day Dr Hirch was very kind, warm, and intelligent.His advice was to treat, then "wait and see", which I think is a great idea My kitty was getting an exam, ear cleaned, nails trimmed, and x-ray, anti-biotic and Prednisone. I don't consider a $600 Bill unreasonable whatso ever.! People seem to forget these are DOCTORS of our pets. Do u complain when a doctor of your own charges $500 and just talks to you? I have a dentist who charges $350 dollars just to do a small filling --Do u go to the grocery store, pick out a steak, and ask the cashier if u can have it for a dollar? Why do you expect these vets to take less? This is their livelihood They also have staff to pay, insurance, supplies, meds, their building and taxes! Then their own personal needs. Sorry but don't expect these professionals to take any less for the care they are providing for our pets--“
“my family has been bringing all of our pets here for a few years now. not only are our pets treated phenomenally while in their care, but they also call to check on them after appointments.“
“Dr Carolyn & Dr Tom, as well as all of the Vet Tech staff are just amazing. I have nothing but five stars to give this Clinic. They treated my Marley like their own up until his last day here with me and my family! Any appointments I needed, they accommodated with and went to the end of the earth to make ME and my anxious baby feel safe. I will forever and only use this pet hospital!!!!!!! ⭐️?⭐️?⭐️“