I recently had an issue with my Ulta rewards account, and the Manager of the Canton, Ohio store (Belden Park Crossings), Stacey was unbelievably helpful. The General Manager, Shavonne, also got involved in figuring out what had happened with my account, and she was so great to work with as well. Both ladies went above and beyond, and did an amazing job in helping to get to the bottom of this. After they spent several hours doing research, reviewing store surveillance video, and meeting with me, they solved the problem. I have been an Ulta customer for many years, and after moving to the area a few years ago, I’ve been going to this store. I always have great... read full review
April 2024
They are very helpful! I have been to this store multiple times and they are always willing to help and share their knowledge. I am mid 50's and the cosmetic world has changed so much!! Thank you for the education and great tips!!
February 2024
The last few times I've been to this store, my experience hasn't been that great. This last time was the worst. The cashier was very unfriendly and unhelpful. I asked for help locating my coupons on the app and she told me I didn't have any. But I had a coupon plus points I could've used. She pressured me into applying for a store card, then put my free gift in someone else's bag. And I caught her rolling her eyes at me numerous times. I will no longer be going to the store now. If I decide to continue to shop with Ulta, it will be online only.
I recently had an issue with my Ulta rewards account, and the Manager of the Canton, Ohio store (Belden Park Crossings), Stacey was unbelievably helpful. The General Manager, Shavonne, also got involved in figuring out what had happened with my account, and she was so great to work with as well. Both ladies went above and beyond, and did an amazing job in helping to get to the bottom of this. After they spent several hours doing research, reviewing store surveillance video, and meeting with me, they solved the problem.
I have been an Ulta customer for many years, and after moving to the area a few years ago, I’ve been going to this store. I always have great... read full review
They are very helpful! I have been to this store multiple times and they are always willing to help and share their knowledge. I am mid 50's and the cosmetic world has changed so much!! Thank you for the education and great tips!!
The last few times I've been to this store, my experience hasn't been that great. This last time was the worst. The cashier was very unfriendly and unhelpful. I asked for help locating my coupons on the app and she told me I didn't have any. But I had a coupon plus points I could've used. She pressured me into applying for a store card, then put my free gift in someone else's bag. And I caught her rolling her eyes at me numerous times. I will no longer be going to the store now. If I decide to continue to shop with Ulta, it will be online only.