“Special thank you to pro roofing! They saved us ! Just bought a new first home, and during repairs the ceiling started to leak with only three days until move in!! Thankfully pro roofing came to our rescue with amazing professionalism and kindness and understanding during this crazy situation! Highly recommend them!“
“Travis Huffaker went above and beyond to take care of us as well as our roof. He was there every step of the way. Owens Corning is a fantastic product for replacing your old roof or for a new build. The crew was also amazing!“
“They came on time...cleaned everything up...I really appreciate the company being honest. I would recommend them.“
“Great work, communication and reliability. Alex was great to work with and very dependable, even after the work is done“
“Jeff came out to check my roof and give me an estimate since I had a small leak inside my house. When he came, there was snow on the roof so he couldn't get up there but told me to call him when it melted and he would come back to put up a tarp to hold me until I could get it replaced even if I didn't go with them. This was before I ever got an estimate!! While texting with him a couple days later, he asked me if the snow was gone and actually came back out to put the tarp up. Who does that anymore? Honesty and doing the right thing just to help someone out is not lost on these guys. I would highly recommend giving them a call if you want a job done right and want to have your faith renewed in humanity.“
“I hired Hansen to replace the floor in my upstairs bathroom and to replce the vanity and sink. Sean Kessler is the one who came out and did all of the work himself. He was very professional. He explained step by step what he was doing and was in and out in 2 days. At the end of each day he cleaned up. I told him i would like to have the shower back at the end of the first day and he made it a priority. That was a big thing for me.. i have had Hansen work on three projects now at my house and I always get compliments on my floors and porch that they worked on. I will continue to hire Hansen for any job I have and I will ask for Sean Kessler for all upcoming projects I have. He is great at what he does and he made the project a smooth transition.“
“A Jenkins did a great job working with our insurance and replacing our roof and skylights. A very smooth process. I would definitely recommend them to anyone who asks.“
“From start to finish, everyone at GridIron was great to work with! Everyone made sure to answer all questions and explain options. The install team and project mgr were amazing to work with and even our dogs loved them. The floors look amazing along with the tile on the fireplace! Great experience all around and would highly recommend.“
“Lawrence couldn’t have been any better to work with! He and his team fixed framing and multiple studs on our house that were unexpectedly damaged from past water/bugs. He provided cost-effective, realistic solutions to our dilemma. He is kind, respectful, patient, timely, and extremely responsive. He came back to our house twice to address minor questions/concerns to ensure we were comfortable with the final product. Both my husband and I were extremely pleased with the service received. We are hoping to work with him on a few other projects around our home in the future.“
“Jeff and Angela at Triple Peaks Roofing are very professional and still able to maintain that friendly, personal, and very timely service that is all but lost in this day and age! Thank you for the beautiful roof and great service.“
“Pricing was competitive, communication was good throughout, and the final product is beautiful. We also found the owner to be honest and we did not feel pressured to make unnecessary upgrades.“
“John was great communicating with us throughout the entire process. We appreciated the crew’s hard work and professionalism. The company was great to work with.“
“From my first appointment with John, to Ms. Mary and Ms. Annette in the office, to the roof installation of the roof by Preston, George and crew, to Sherman coming out to inspect the work of the roofers, to Joe, the gutter guy, and his sidekick. Everyone was courteous, respectful and hardworking. I had gotten the name of Second to None from a family referral and passed it along to several others. My house looks wonderful and in better condition than it did before the tornado hit on August 6. Thank you everyone.“
“My roof and siding look great. Everything was done quickly and at a reasonable price.“
“Update to Original Post:
The entire team was fantastic!! They said they would arrive at 8am, and the entire team was here at 8am. They were able to do the full roof replacement on my little house and some work on the detached garage all in one day (faster than expected). They replaced the chimney and vents with pieces that look a million times better. They went above and beyond in their work (craftsmanship, scope, and quality), and I can't spot one flaw. The team was so friendly and professional, and they get bonus points for being extra nice to my dog (they made her day). All that and they managed to stay in budget, and left the entire property spotless. You don't get that sort of performance without a great leader, so extra points for Eric and his management of both the work getting done and the clients. When I complimented him on this, he gave all the credit to the great crew, which is just another sign that he's a good leader. I was so nervous because I've heard so many roofer horror stories, but my experience is that there is at least one great one out there (Benedict). I'll be using them again in a few years for the garage and definitely will be recommending them in the meantime to anyone that I hear needs a good roofer!
Original Post:
I searched all the threads in neighborhood /Berea Facebook groups, Nextdoor, etc. in addition to Google) before picking the contractors for estimates because I've heard so many roofing horror stories and it's a big investment. Every single "Does anyone know a good roofer?" thread in all of those groups Benedict comes up most frequently with people saying great things. I'll post another update here after the project is done, but so far I'm very impressed. Eric showed up exactly when he said he would, which is important to me. He was extremely professional, knowledgeable, thorough, friendly, and fair. He managed my expectations well about timing too. I'm happy to make them my top pick of the roofers vetted, and looking forward to the project start!“
“We have used them twice, once after the hurricane came and the next one to replace the roof on a house that was being sold. Both times they were fast, efficient and very cost effective. The inspector of the roof after the hurricane said he had pictures of the damage, but it took him a long time to find the actual repair because it was done so well and blended perfectly. All this and a world class nice man!!!“
“Sharp Construction just finished up the 2nd project I've had them do on my house in the last 12 months, and both experiences have been an absolute pleasure from start to finish. They are quick to come out for quotes (and reasonably priced), excellent communicators throughout the project, and the work is exceptional. Their carpenter Tim is a true craftsman, and re-built my front porch far beyond my expectations in both appearance and the care he put into making sure the structure was re-done properly. Knowing I can rely on Andy and Jim to do work with attention to every detail makes me actually look forward to future projects because I know they will do things the right way.“
“They helped me through my insurance claim process with my roof and got me approved for a full replacement. I couldn't be more pleased with the QUALITY OF WORK and also the Owner Brian was great to work with. Because of this pandemic I was stressing the repair of my roof but Brian educated me on the claims process and it worked. THANK YOU. Eternally grateful.Services: Roof repair for storm & wind damage“
“Edit 5/7/24:
The owner reached out to me after posting this review. We discussed the issue further and they agreed to issue a full refund for the unsuccessful repairs. I will say I wish this resolution was reached before leaving a review, but am really appreciative and glad we ended on a positive note and the situation was made right. Adjusted review from 2 to 4 stars.
I never enjoy having to leave a negative review, but constructive feedback is how people and businesses grow. I hired Fixler Roofing last year to fix 3 issues in the roof, water overrun of the gutter on the front porch, water overrun over the back garage service door and a water leak into my garage. After the first attempt, only the water overrun on the front of the house was fixed, but not the overrun in the back or the leak in the garage. Fixler Roofing came back out a second time to take care of the overrun in the back at no charge and was able to resolve the issue which was much appreciated.
Unfortunately, the garage roof leak was not resolved. I contacted Fixler Roofing to inquire into what would be done to further resolve the issue and was told there is no warranty on repair work. I understood this was in the contract, but asked why a warranty would even be applicable to the situation given that the repair was not completed in a satisfactory manner. I understand roofing repair could be tricky, but can't understand how you can charge a customer money and not make successful repairs. I paid $600 for the repairs to the garage roof and was told it would be $3000 if I wanted Fixler Roofing to come back out again as they would need to tear that entire section of roof out to address the issue. As I found out, a roof teardown would have been completely unnecessary
I ended up hiring another roofer who came out and was able to quickly identify the issue which was in the front corner where the roof meets the siding. Fixler Roofing suspected this area too, but didn't successfully implement a repair. The second roofer informed me that the flashing Fixler Roofing installed in an attempt to repair the issue was not properly installed. It was installed over the existing shingles and siding, nailed to the singles and then caulked. The flashing should be installed under the shingles and siding. This resulted in multiple shingles having to be replaced as part of the repair to properly redo/reinstall the flashing and repair the spot where water was entering into the garage.
I don't want to leave out the positives, and why I gave 2 stars instead of 1. David from Fixler roofing was very prompt in responding to calls and emails and I do appreciate him helping me to try and find a roofing company that would be willing to guarantee their repair work and offering me a lot of guidance throughout process. I can't speak for the quality of work on new roofs (given the # of 5 stars I would assume they do great work there), but I can't recommend Fixler Roofing for repair work when they won't stand behind their work. I don't agree with charging or attempting to charge customers thousands of dollars for repair work without any kind of guarantee that their work will fix the issue. The second roofer I hired advised that if his work doesn't resolve the issue, he will revisit it free of charge and I believe that's how a company should operate if they are unsuccessful in fulfilling their duties to make repairs. At the very least, I would offer a refund if unsatisfactory work was performed and at least be willing to look into the issue more before blindly wanting to do a roof teardown.“
“Kalfas Construction did a great job refinishing our basement. Could not have asked for a nicer staff. The work was thorough, the clean up was great, the finished product is better than we imagined. I would highly recommend.“
“Great communication throughout the process of a new roof. Mike did all he could to remediate a leaky roof as quick as possible“
“Live in Middleburg Heights the entire roof gutters and downspouts were installed in a timely manner and professionally done all around between the gutters and the roof, exceptional clean up was spectacular. Very experienced crew and workers very organized and efficient. They made sure the job was done right the first time. Highly recommend they are local and been in business for 57 years“
“Excellent work. Quick and efficient. No pressure quotes unlike others you have to kick out of your house. Definitely consider them for your roofing, siding, etc. needs“